Kelly baffles us with her question: I lost my keys for the FAAC operator, I think it is the TM418ds and I want the key to open my gate manually…

Answer: The TM418ds is a remote control, your unit or operator has a different model number. If you do not have that information you can always take pictures of your actual operator and I will help you identify what model number it is. However if I understand you correctly what you are looking for is the Manual Release Tool, but as all of our operator have them and I need to identify whether it is a hydraulic or an electro mechanical operator, the first thing to do is to identify that system. So please take lots of pictures and send them to me via email.

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