myQ Community Software: Property Management and Tenant Relations

Coming and Going in The Digital Age with MyQ Community

As of today, security, interconnectivity, and information sharing are paramount for property managers and homeowners alike, who are constantly seeking solutions to streamline operations and ensure the safety of their residents or employees. LiftMaster’s myQ Community Software is a property management software solution that addresses these needs by offering a comprehensive suite of features for gated community security, access control, and resident communication.

All Security Equipment has previously discussed the benefits of myQ Community and the CAPX Smart Intercom Systems it integrates with. In this post, we’ll delve deeper into the functionalities of myQ Software and how it can streamline property management and improve tenant relationships.

LiftMaster's myQ Community Software App: Cloud Based Unparalleled Security Integration

myQ Community Software is a scalable, cloud-based solution suitable for various residential and commercial settings, from single-family homes and businesses to multi-level apartment buildings. As long as LiftMaster’s products are present, managers can conveniently control and monitor multiple doors, elevators, and garage access points across their entire portfolio from a single, user-friendly dashboard. Whether your property requires access control for the main entrance, perimeter gate, mailroom, pool, gym, or individual resident units, myQ Community has you covered with a powerful security solution seamlessly integrated with smart video intercom systems.

Streamlined Access Control Management

myQ Community allows property managers to conveniently manage access with features like:

• Remotely adding/deleting residents

• Assigning specific access permissions

• Monitoring guest and event requests

As such, residents can use the Community app for building access, eliminating the need for additional key fobs. The platform also integrates with popular property management systems such as RealPage® and Yardi, with more integrations planned for the future. With a user-friendly design and intuitive interface, myQ Community boasts a stellar 5-star rating across most app stores. When combined with LiftMaster’s CAPX Intercom System, it provides a powerful security solution for any property.

The myQ Community Software Tools and Features

LiftMaster understands the importance of addressing the needs of both property managers and residents. Here’s a closer look at some key features of myQ Community.

Management Features and Tools

• Always-on Audiovisual Communication: Receive video calls from the Smart Video Intercom to see guests at the main entrance and troubleshoot issues. Store and access historic video clips within the app for monitoring access events and increasing safety. Managers can even access a 24/7 log of recorded events for enhanced security monitoring.

• Enhanced Security Control: Grant granular access permissions and receive real-time notifications for complete control over who enters your property. Monitor who enters every access point, including doors to apartments, from a single dashboard.

• Credential Assignment: Eliminate key fobs with myQ Mobile Credentials, allowing residents to use their smartphones as secure digital keys. This enhances traceability and eliminates the need for physical keys or re-keying locks.

• Seamless Communication with Residents: Property managers can instantly send announcements and updates to residents directly through the myQ Community app.

Resident Features and Tools: Guest Passes

• Your Smartphone, Your Key: Ditch the key fob! Residents can use their smartphones to conveniently enter the building using myQ Mobile Credentials and open the community door's remotely.

• No More Lockouts: No need to worry about forgotten keys or late-night lockouts. The myQ Community app features “press to unlock” and “ask Siri” functionality for easy access control.

• Delivery Pass for Guests: Residents can seamlessly access their building using smartphones to open and unlock doors remotely, send guest passes, and receive video calls. Simply download the Community app to get started.

• Full Integration with Apple Watch: Unlock doors, view event history, and play captured videos directly from your Apple Watch as long as an internet connection is available.

The myQ Community Software in Action: Smart Video Intercom, Perimeter Access Controls and Tenant Relations

Let's see how myQ Community can streamline operations and improve tenant-manager relationships in various scenarios:

• Enhanced Move-In Experience for Gated Communities: Gated communities often require a complex move-in process with multiple gates and access points. Using myQ Mobile Credentials, property managers can carefully schedule and grant temporary access to movers or renters on move-in day without needing to be physically present. This streamlines the process for everyone involved and reduces the burden on the property manager's time, as well as leveraging the scalable nature of the software to simply copy and update the database with its new users.

• Improved Security and Access Control in Multi-Unit Buildings: Multi-unit buildings often have shared amenities like gyms or rooftop terraces. myQ's enhanced security control empowers property managers to control access to these amenities during predefined hours. This improves security and prevents misuse of the amenities, allowing for better maintenance and ease of mind.

• Streamlined Maintenance Requests in Business Complexes: Tenants in business complexes can easily submit maintenance requests directly through the app's seamless communication features, allowing property managers to address issues faster and boost tenant satisfaction.

• Simplified Package Management for Property Managers: Package deliveries can be a logistical headache for property managers in large buildings or businesses. myQ's integration streamlines this process by providing real-time delivery notifications. Property managers can even communicate directly with delivery personnel to clarify package location. This saves valuable time resolving delivery issues and improves overall efficiency.

• Increased Resident Engagement in Gated Communities: Building a strong sense of community is crucial in gated communities. The myQ Community app empowers property managers to foster resident engagement through various features. These include sharing announcements, hosting resident events, and conducting surveys to gather valuable feedback. This two-way communication fosters a more positive and engaged community atmosphere

A connected community is a lasting community. 

When all is said and done the myQ Community software by LiftMaster continues to be one of the finest integration apps in the home security industry, paired with the top-of-the-line gate products that the brand offers, it can keep any business efficient and any household or multiple residency safe and sound. If you have more questions or doubts on this or similar products, here at All Security Equipment it is our pleasure to guide you through multiple brands and catalogs, just contact our customer service and we will be right there with you.