LiftMaster CSW24UL Instruction Manual
This page presents the LiftMaster CSW24UL commercial DC vehicular swing gate operator installation manual as searchable, linkable HTML: specifications, safety requirements, installation, wiring, adjustment, programming, troubleshooting, diagnostic codes, maintenance, solar panels, and replacement parts.
Source and scope. This HTML technical resource is based on official LiftMaster documentation for the CSW24UL (document 01-39380, revision B). It is not published by LiftMaster, and All Security Equipment is not the manufacturer. Always verify that the instructions apply to your operator's model and manufacturing date, and follow the original LiftMaster documents when they differ from this page.
Text under "Source: LiftMaster manual" lines follows the manufacturer's documentation. Blue boxes labeled "All Security Equipment note" are our own supplemental guidance and are not manufacturer instructions.
Documentation Information
- Manufacturer
- LiftMaster (The Chamberlain Group, Inc.)
- Model
- CSW24UL (24 Vdc)
- Equipment type
- Commercial DC vehicular swing gate operator (Class I, II, III, and IV)
- Document type
- Installation Manual (English)
- Manufacturer document number
- 01-39380
- Manual revision
- B (printed as 01-39380B)
- Manual copyright / publication
- © 2018 The Chamberlain Group, Inc. The manual does not print a separate revision date.
- Source
- LiftMaster CSW24UL Installation Manual (English); see Original LiftMaster Documentation
- HTML resource last updated
- October 12, 2026
Common tasks: Set the limits | Program a remote | Wiring diagram | Diagnostic codes | Gate will not close | Replace batteries | Replacement parts
LiftMaster CSW24UL Manual Overview
The LiftMaster CSW24UL is a commercial 24 Vdc vehicular swing gate operator. LiftMaster's installation manual (document 01-39380 revision B) states that the product is to be installed and serviced by a trained gate systems technician only, is for use on vehicular passage gates ONLY and not intended for use on pedestrian passage gates, and is intended for Class I, II, III, and IV vehicular swing gate applications. The operator runs on 24 Vdc batteries (two 7AH provided) charged by its integrated transformer on 120 or 240 Vac, or by solar panels. LiftMaster states that the operator requires a LiftMaster external monitored entrapment protection device to be installed in all entrapment zones.
What Is in the CSW24UL Carton
LiftMaster's carton inventory (page 6) is an illustration; the manual notes that the documentation packet and hardware bag are not shown. Per the repair parts page (52) the operator includes two 7AH 12 Vdc batteries (K74-30762), the arm assembly, the cover, and keys. Your carton also includes the LiftMaster monitored retro-reflective photoelectric sensor and warning signs (see the image below).
Source: LiftMaster manual, 01-39380 revision B, page 6.
LiftMaster CSW24UL Specifications
CSW24UL operator specifications as printed by LiftMaster (page 7)
Swipe sideways to see all columns.
| Specification | CSW24UL |
|---|---|
| Usage classification | Class I, II, III, and IV |
| Main AC supply | 120 Vac, 4 Amps (10 Amps including accessory outlets) OR 240 Vac, 2 Amps |
| Optional transformer kit | When optional Transformer Kit Model 3PHCONV is installed in the field, the operator is rated 208/240/480/575 Vac, 4.8/4.2/2.1/1.7 A, 60 Hz, 1 PH. |
| System operating voltage | 24 Vdc transformer run / battery backup |
| Accessory power | 24 Vdc, 500 mA max. for ON + SW (switched) |
| Solar power max | 24 Vdc at 60 watts max. |
| Maximum gate weight / length | 1200 lbs. (544.3 kg) / 12 ft (3.7 m); 800 lbs. (362.9 kg) / 16 ft (4.9 m); 600 lbs. (272.2 kg) / 18 ft (5.5 m) |
| 90 degree travel time* | 20 seconds |
| Maximum travel range* | 115 degrees |
| Maximum daily cycle rate | Continuous |
| Maximum duty cycle | Continuous |
| Operating temperature | Without heater: -20°C to 60°C (-4°F to 140°F). With optional heater: -40°C to 60°C (-40°F to 140°F). |
| Expansion board | Provided |
| External entrapment protection device inputs (non-contact and/or contact) | Main board: up to 2 close entrapment protection devices and 1 open entrapment protection device. Expansion board: up to 3 entrapment protection devices configurable to either close or open and up to 4 edge sensors using wireless edge sensor kit model LMWEKITU. |
*Travel time and range are affected by the A and B mounting dimensions (see Determine Location for Concrete Pad and Operator).Determine Mounting Location).
Source: LiftMaster manual, 01-39380 revision B, page 7.
Important Safety Information
This section reproduces the safety requirements that LiftMaster places at the front of the CSW24UL manual (pages 1 to 5). Safety text is kept close to the manufacturer's wording on purpose.
Who Should Install and Service the CSW24UL
- THIS PRODUCT IS TO BE INSTALLED AND SERVICED BY A TRAINED GATE SYSTEMS TECHNICIAN ONLY.
- The operator requires a LiftMaster external monitored entrapment protection device to be installed in all entrapment zones.
- This model is for use on vehicular passage gates ONLY and is not intended for use on pedestrian passage gates.
- This model is intended for use in Class I, II, III and IV vehicular swing gate applications.
LiftMaster's manual also includes a Safety Symbol and Signal Word Review on page 2. See the original manual for the symbols and signal words LiftMaster uses.
Source: LiftMaster manual, 01-39380 revision B, page 1.
Gate Operator Usage Classes
LiftMaster's manual defines four vehicular gate operator usage classes (page 3). The CSW24UL is intended for all four classes.
- Class I, Residential Vehicular Gate Operator: a vehicular gate operator (or system) intended for use in garages or parking areas associated with a residence of one to four single families.
- Class II, Commercial/General Access Vehicular Gate: a vehicular gate operator (or system) intended for use in a commercial location or building such as a multi-family housing unit (five or more single family units), hotel, garages, retail store, or other buildings accessible by or servicing the general public.
- Class III, Industrial/Limited Access Vehicular Gate: a vehicular gate operator (or system) intended for use in an industrial location or building such as a factory or loading dock area or other locations not accessible by or intended to service the general public.
- Class IV, Restricted Access Vehicular Gate Operator: a vehicular gate operator (or system) intended for use in a guarded industrial location or building such as an airport security area or other restricted access locations not servicing the general public, in which unauthorized access is prevented via supervision by security personnel.
Source: LiftMaster manual, 01-39380 revision B, page 3.
UL 325 Entrapment Protection Requirements for the CSW24UL
- A minimum of two independent* monitored entrapment protection devices are required to be installed at each entrapment zone.
- Every installation is unique. It is the responsibility of the installer to install external monitored entrapment protection devices in each entrapment zone.
- This vehicular swing gate operator will operate only after installation of a minimum of two independent* monitored entrapment protection devices in either the open or close direction. If no entrapment zone exists in the other direction of gate travel, then the inherent device (built into the operator) is all that is required in that direction.
- Entrapment protection device types include inherent (built into the operator), monitored external photoelectric sensors, or monitored external edge sensors.
- This operator is provided with an inherent entrapment protection device built into the operator that serves as one of the two independent devices.
* Independent: the same type of device shall NOT be used for both entrapment protection devices.
IMPORTANT SAFETY INSTRUCTIONS. To reduce the risk of INJURY or DEATH:
- READ AND FOLLOW ALL INSTRUCTIONS.
- NEVER let children operate or play with gate controls. Keep the remote control away from children.
- ALWAYS keep people and objects away from the gate. NO ONE SHOULD CROSS THE PATH OF THE MOVING GATE.
- Test the gate operator monthly. The gate MUST reverse on contact with an object or reverse when an object activates the noncontact sensors. After adjusting the force or the limit of travel, retest the gate operator. Failure to adjust and retest the gate operator properly can increase the risk of INJURY or DEATH.
- Use the emergency release ONLY when the gate is not moving.
- KEEP GATES PROPERLY MAINTAINED. Read the owner's manual. Have a qualified service person make repairs to gate hardware.
- The entrance is for vehicles ONLY. Pedestrians MUST use separate entrance.
- SAVE THESE INSTRUCTIONS.
All Security Equipment note. The manual's safety instructions on page 3 say "emergency release," while the maintenance instructions on page 43 and the operation section on page 32 say "manual disconnect release" and "manual release." They describe the same release lever.
Source: LiftMaster manual, 01-39380 revision B, page 3.
Safety Installation Information
- Vehicular gate systems provide convenience and security. Gate systems are comprised of many component parts. The gate operator is only one component. Each gate system is specifically designed for an individual application.
- Gate operating system designers, installers and users must take into account the possible hazards associated with each individual application. Improperly designed, installed or maintained systems can create risks for the user as well as the bystander. Gate systems design and installation must reduce public exposure to potential hazards.
- A gate operator can create high levels of force in its function as a component part of a gate system. Therefore, safety features must be incorporated into every design. Specific safety features include edge sensors (contact), photoelectric sensors, vertical posts, and instructional and precautionary signage.
- Install the gate operator only when: (a) the operator is appropriate for the construction and the usage class of the gate; (b) all exposed pinch points are eliminated or guarded, and guarding is supplied for exposed rollers.
- The operator is intended for installation only on gates used for vehicles. Pedestrians must be supplied with a separate access opening. The pedestrian access opening shall be designed to promote pedestrian usage. Locate the gate such that persons will not come in contact with the vehicular gate during the entire path of travel of the vehicular gate.
- The gate must be installed in a location so that enough clearance is supplied between the gate and adjacent structures when opening and closing to reduce the risk of entrapment. Swinging gates shall not open into public access areas.
- The gate must be properly installed and work freely in both directions prior to the installation of the gate operator. (Per LiftMaster, one or more contact sensors shall be located on the bottom edge of a swing gate when the bottom edge is greater than 4 inches (10.1 cm) but less than 16 inches (406 mm) above the ground at any point in its arc of travel; see item 12.)
- Permanently mounted access controls intended for users to activate must be located at least 6 feet (1.8 m) away from any moving part of the gate and where the user is prevented from reaching over, under, around or through the gate to operate the controls. Outdoor or easily accessible controls shall have a security feature to prevent unauthorized use. Exception: emergency access controls only accessible by authorized personnel (e.g. fire, police) may be placed at any location in the line-of-sight of the gate.
- The Stop and/or Reset (if provided separately) must be located in the line-of-sight of the gate. Activation of the reset control shall not cause the operator to start.
- A minimum of two (2) WARNING SIGNS shall be installed in the area of the gate. Each placard is to be visible by persons located on the side of the gate on which the placard is installed.
- For a gate operator utilizing a non-contact sensor: (a) reference the owner's manual regarding placement of non-contact sensors for each type of application (see Install Entrapment Protection); (b) care shall be exercised to reduce the risk of nuisance tripping, such as when a vehicle trips the sensor while the gate is still moving; (c) one or more non-contact sensors shall be located where the risk of entrapment or obstruction exists, such as the perimeter reachable by a moving gate or barrier.
- For a gate operator utilizing a contact sensor such as an edge sensor: (a) one or more contact sensors shall be located where the risk of entrapment or obstruction exists; (b) a hard wired contact sensor shall be located and its wiring arranged so the communication between the sensor and the gate operator is not subject to mechanical damage; (c) a wireless device such as one that transmits radio frequency (RF) signals to the gate operator for entrapment protection functions shall be located where the transmission of the signals is not obstructed or impeded by building structures, natural landscaping or similar obstruction, and shall function under the intended end-use conditions; (d) one or more contact sensors shall be located on the inside and outside leading edge of a swing gate. Additionally, if the bottom edge of a swing gate is greater than 4 inches (10.1 cm) but less than 16 inches (406 mm) above the ground at any point in its arc of travel, one or more contact sensors shall be located on the bottom edge.
Source: LiftMaster manual, 01-39380 revision B, page 4.
Gate Construction Requirements (ASTM F2200)
LiftMaster states that vehicular gates should be installed in accordance with ASTM F2200, Standard Specification for Automated Vehicular Gate Construction (contact ASTM at 610-832-9585 or www.astm.org for a copy). The manual lists these provisions (page 5):
General requirements
- 1.1 Gates shall be constructed in accordance with the provisions given for the appropriate gate type listed; refer to ASTM F2200 for additional gate types.
- 1.2 Gates shall be designed, constructed and installed to not fall over more than 45 degrees from the vertical plane, when a gate is detached from the supporting hardware.
- 1.3 Gates shall have smooth bottom edges, with vertical bottom edged protrusions not exceeding 0.50 inches (12.7 mm) when other than the exceptions listed in ASTM F2200.
- 1.4 The minimum height for barbed tape shall not be less than 8 feet (2.44 m) above grade and for barbed wire shall not be less than 6 feet (1.83 m) above grade.
- 1.5 An existing gate latch shall be disabled when a manually operated gate is retrofitted with a powered gate operator.
- 1.6 A gate latch shall not be installed on an automatically operated gate.
- 1.7 Protrusions shall not be permitted on any gate; refer to ASTM F2200 for exceptions.
- 1.8 Gates shall be designed, constructed and installed such that their movement shall not be initiated by gravity when an automatic operator is disconnected. For a vehicular horizontal swing gate (1.8.1), this shall not result in continuous, unimpeded movement in either direction along the arc of its path of travel.
- 1.9 For pedestrian access in the vicinity of an automated vehicular gate, a separate pedestrian gate shall be provided. The pedestrian gate shall be installed in a location such that a pedestrian shall not come in contact with a moving vehicular access gate. A pedestrian gate shall not be incorporated into an automated vehicular gate panel.
Specific applications
- 2.1 Any non-automated gate that is to be automated shall be upgraded to conform to the provisions of this specification.
- 2.2 This specification shall not apply to gates generally used for pedestrian access and to vehicular gates not to be automated.
- 2.3 When the gate operator requires replacement, the existing gate shall be upgraded to conform to the provisions of this specification.
- 2.4 When the gate of an automated gate system requires replacement, the new gate shall conform to the provisions of this specification.
Vehicular horizontal swing gates
- 3.1 The following provisions apply to Class I, Class II and Class III vehicular horizontal swing gates. 3.1.1 Gates shall be designed, constructed and installed so as not to create an entrapment area between the gate and the supporting structure or other fixed object when the gate moves toward the fully open position, subject to 3.1.1.1 and 3.1.1.2.
- 3.1.1.1 The width of an object (such as a wall, pillar or column) covered by a swing gate when in the open position shall not exceed 4 inches (102 mm), measured from the center line of the pivot point of the gate. Exception: for a gate not in compliance with this provision, the defined area must be provided with entrapment protection per UL 325.
- 3.1.1.2 Except for the zone specified in Section 3.1.1.1, the distance between a fixed object such as a wall, pillar or column, and a swing gate when in the open position shall not be less than 16 inches (406 mm). Exception: for a gate not in compliance with this provision, the defined area must be provided with entrapment protection per UL 325.
- 3.2 Class IV vehicular horizontal swing gates shall be designed, constructed and installed in accordance with security related parameters specific to the application in question.
Source: LiftMaster manual, 01-39380 revision B, page 5.
LiftMaster CSW24UL Installation
LiftMaster presents CSW24UL installation as eleven steps, followed by limit and force adjustment and an obstruction test. A compact installation (where the operator arm would hit an obstruction in the open position) is described in the appendix. Each step below is labeled with the matching LiftMaster step number.
- Step 1, Determine location for concrete pad and operator
- Step 2, Concrete pad and operator attachment
- Step 3, Position the gate bracket
- Step 4, Adjust the operator arm length
- Step 5, Secure the operator arm
- Step 6, Install entrapment protection
- Step 7, Earth ground rod
- Step 8, Power wiring
- Step 9, Connect batteries
- Step 10, Dual gate setup
- Step 11, Install the cover
After Step 11, LiftMaster states that the basic installation is complete and continues with limit and force adjustment and the obstruction test. Solar installations also use Solar Panels in the appendix.
Installation Requirements
- To AVOID damaging gas, power or other underground utility lines, contact underground utility locating companies BEFORE digging more than 18 inches (46 cm) deep.
- ALWAYS wear protective gloves and eye protection when changing the battery or working around the battery compartment.
Source: LiftMaster manual, 01-39380 revision B, page 10.
Types of Installations
LiftMaster's page 9 illustrates a standard installation and a compact installation. If the operator arm will hit an obstruction when the gate is in the open position, refer to LiftMaster.com for compact installation instructions. Entrapment protection devices must be employed in this area.
Source: LiftMaster manual, 01-39380 revision B, page 9.
Site Preparation
- Check the national and local building codes BEFORE installation.
- Trench: trench and install conduit. Before trenching, contact underground utility locating companies. Conduit must be UL approved for low and high voltage.
- Safety: entrapment protection devices are required to protect against any entrapment or safety conditions encountered in your gate application. Install a warning sign (two provided) on the inside and outside of the property, where easily visible.
- Gate: the gate must be constructed and installed according to ASTM F2200 standards (see Gate Construction Requirements), and must fit the specifications of the operator (see Specifications).
- Additional accessories: vehicle loops allow the gate to stay open when vehicles are obstructing the gate path. They are suggested for vehicles 14 feet (4.27 m) or longer and are not required but are recommended. Before installing your access control device(s), complete a site survey and determine the best device for your site needs.
Check your gate (LiftMaster): the gate MUST be level. The gate and gate post MUST be plumb. The gate MUST have a smooth bottom edge, and no protrusions should exist. Remove ANY/ALL wheels from the bottom of the gate. The gate MUST NOT hit or drag across the ground. The gate MUST swing freely and be supported entirely by its hinges.
Source: LiftMaster manual, 01-39380 revision B, page 8.
Determine Location for Concrete Pad and Operator (Step 1)
DO NOT run the operator until instructed. LiftMaster's illustration shows the recommended dimensions for a standard installation; if those dimensions are not applicable, use the chart on page 11 for alternate dimensions. There should only be a maximum of 4 inches (10.2 cm) from the center of the hinge to the edge of the post or column. If the distance is greater than 4 inches (10.2 cm), entrapment protection for this area is required.
Alternate dimension charts (page 11). Dimensions A to E in the charts are measured from the center of one pivot point to the center of another pivot point. LiftMaster cautions that if the gate is longer than 18 feet (5.5 m), you should follow Chart A, column A-2. LiftMaster also suggests that the dimension between the gate and the concrete pad is always 10 inches (25.4 cm) less than dimension D (for example, D = 42 inches (106.7 cm) gives 32 inches (81.3 cm)). The chart values are printed on page 11 of the manual and are not reproduced here; use the original page for the A, B, C, D, E, and distance values for each option.
Source: LiftMaster manual, 01-39380 revision B, pages 10 to 11.
Concrete Pad and Operator Attachment (Step 2)
CHECK the national and local building codes before installation. When lifting the operator, use the handle to avoid damaging the operator.
Step 2, concrete pad and operator attachment
- Install the electrical conduit.
- Pour a concrete pad (reinforced concrete is recommended). The concrete pad should be 6 inches (15.2 cm) above the ground and deeper than the frost line. Ensure the pad is tall enough to avoid possible flooding.
- Secure the operator to the concrete pad with appropriate fasteners.
An alternative to a concrete pad is to post mount the operator, see Accessories.
Source: LiftMaster manual, 01-39380 revision B, page 12.
Position the Gate Bracket (Step 3)
It may be necessary to attach horizontal reinforcement to the gate before attaching the gate bracket.
Step 3, position the gate bracket
- Position the operator arm onto the output shaft so that the pin slides into the slot.
- Measure 46 inches (116.8 cm) along the gate length from the gate hinge center.
- Measure 27.5 inches (69.9 cm) up from the concrete pad to the gate hinge position on the gate as shown.
- Make sure the operator arm is level and tack weld the gate bracket in this position.
Use the set screws on the arm to temporarily hold the arm in place while determining the correct measurements.
Adjust the Operator Arm Length (Step 4)
The length of the arm can be adjusted if necessary. If adjusting the length, ensure that both sections of the arm are adjusted proportionally. Use the set screws on the arm to temporarily hold the arm in place while determining the correct measurements.
Step 4, adjust the operator arm length
- Close the gate and measure the distance of the operator arm from the gate bracket to the output shaft center. This distance is E.
- Open the gate 90° (do not allow arms to scissor when open). Measure both sections of the arm (D and C).
The arm lengths are correct as long as C + D = E (the arm should be perpendicular to the gate in the open position as shown).
Source: LiftMaster manual, 01-39380 revision B, page 13.
Secure the Operator Arm (Step 5)
Step 5, secure the operator arm
Once the operator arm measurements are verified:
- Weld the gate bracket to the gate.
- Weld the short arm section.
- Weld the long arm section.
- Remove the set screws from the arm. Completely weld around the outer tubing and bracket.
- Adjust the nuts on the operator arm so the operator arm fits snug on the output shaft yet still allows enough room to swivel (the handle must be in a 90° position).
- Tighten the handle by pushing it down. Test to make sure the operator arm does not slip on the output shaft.
- Remove the pin from the vent plug on both the top and bottom gear boxes.
Source: LiftMaster manual, 01-39380 revision B, page 14.
Installing Entrapment Protection Devices (Step 6)
To prevent SERIOUS INJURY or DEATH from a moving gate:
- ALL gate operator systems REQUIRE two independent entrapment protection systems for each entrapment zone.
- Entrapment protection devices MUST be installed to protect anyone who may come near a moving gate.
- Locate entrapment protection devices to protect in BOTH the open and close gate cycles.
- Locate entrapment protection devices to protect between moving gate and RIGID objects, such as posts, walls, pillars, columns, or operator itself.
Entrapment protection MUST be installed according to the following UL 325 requirements:
- Swing gate operators require the installation of the first external monitored entrapment protection device to function.
- Every installation is unique. It is the responsibility of the installer to ensure that ALL entrapment zones are protected with an external monitored entrapment protection device, protecting both the open and close gate cycles.
- LiftMaster monitored external entrapment protection devices MUST be used with LiftMaster operators to meet UL 325 requirements, see Accessories.
- Test ALL entrapment protection devices after completing installation of the operator. For testing instructions, refer to the manual provided with your entrapment protection device.
LiftMaster's definitions:
- ENTRAPMENT: the condition when a person is caught or held in a position that increases the risk of injury.
- SWING GATE ENTRAPMENT ZONE: locations between a moving gate or moving, exposed operator components and a counter opposing edge or surface where entrapment is possible up to 1.8 m (6 ft) above grade. Such locations occur if during any point in travel: (a) the gap between the bottom of a moving gate and the ground is greater than 101.6 mm (4 in) and less than 406 mm (16 in); or (b) the distance between the center line of the pivot and the end of the wall, pillar, or column to which it is mounted when in the open or closed position exceeds 101.6 mm (4 in). Any other gap between a moving gate and fixed counter opposing edges or surfaces or other fixed objects is less than 406 mm (16 in) (examples are walls, curbs, berms or other immovable objects).
LiftMaster's illustrations (credited to the DASMA Gate Systems Safety Guide) show examples. See the original manual (page 15).
Source: LiftMaster manual, 01-39380 revision B, page 15.
Wiring entrapment protection devices
LiftMaster describes three options for wiring external devices, depending on the device and how it will function. Refer to the manual included with your entrapment protection device. The inputs are for monitored devices, which include pulsed photoelectric sensors, resistive edge sensors, and pulsed edge sensors. Only one monitored entrapment protection device may be wired to each input. Additional devices may be wired to the expansion board.
CSW24UL entrapment protection inputs
Swipe sideways to see all columns.
| Board and input | Device | Behavior when an obstruction is sensed (LiftMaster) |
|---|---|---|
| Control board: CLOSE EYES/INTERRUPT (2 terminals) | Close direction photoelectric sensor | During gate closing the gate will open to the full open position and resets the Timer-to-Close. The input is disregarded during gate opening. |
| Control board: CLOSE EDGE (2 terminals) | Close direction edge sensor | During gate closing the gate will reverse to the full open position, disengaging the Timer-to-Close. The input is disregarded during gate opening. |
| Control board: OPEN EYES/EDGE (2 terminals) | Open direction photoelectric sensor or edge sensor | During gate opening the gate will reverse for 4 seconds then stop. The input is disregarded during gate closing. |
| Expansion board: EYE ONLY and COM | Open or close direction photoelectric sensors | Based on the switch next to the terminals. Switch set to CLOSE: gate reverses fully. Switch set to OPEN: gate reverses 4 seconds. |
| Expansion board: EYE/EDGE and COM (two inputs) | Open or close direction photoelectric sensors or edge sensor | Based on the switch next to the terminals. Switch set to CLOSE: gate reverses fully. Switch set to OPEN: gate reverses 4 seconds. |
Source: LiftMaster manual, 01-39380 revision B, page 16.
Earth Ground Rod (Step 7)
Use the proper earth ground rod for your local area. The ground wire must be a single, whole piece of wire. Never splice two wires for the ground wire. If you cut the ground wire too short, break it, or destroy its integrity, replace it with a single wire length.
- Install the earth ground rod within 3 feet (.9 m) of the operator.
- Run wire from the earth ground rod to the operator.
LiftMaster notes that if the operator is not grounded properly the range of the remote controls will be reduced and the operator will be more susceptible to lightning and surge damage.
Source: LiftMaster manual, 01-39380 revision B, page 17.
Power Wiring (Step 8)
To reduce the risk of SEVERE INJURY or DEATH:
- ANY maintenance to the operator or in the area near the operator MUST NOT be performed until disconnecting the electrical power (AC or solar and battery) and locking-out the power via the operator power switch. Upon completion of maintenance the area MUST be cleared and secured, at that time the unit may be returned to service.
- Disconnect power at the fuse box BEFORE proceeding. Operator MUST be properly grounded and connected in accordance with national and local electrical codes. NOTE: The operator should be on a separate fused line of adequate capacity.
- ALL electrical connections MUST be made by a qualified individual.
- DO NOT install ANY wiring or attempt to run the operator without consulting the wiring diagram.
- ALL power wiring should be on a dedicated circuit and well protected. The location of the power disconnect should be visible and clearly labeled.
- ALL power and control wiring MUST be run in separate conduit.
The operator can be wired for either 120 Vac or 240 Vac or a solar panel (not provided); follow the directions according to your application. An optional Transformer Kit (Model 3PHCONV) can be used to change the input voltage (208/240/480/575 Vac) to an output voltage of 120 Vac (see Accessories). For dual gate applications, power will have to be connected to each operator. Main power supply and control wiring MUST be run in separate conduits. For solar applications refer to Solar Panels in the appendix. If using an external receiver, use shielded wire for the connections and mount the receiver away from the operator to avoid interference from the operator.
CSW24UL maximum wire length in feet (meters), AC power wiring
Swipe sideways to see all columns.
| AWG | Standard operator | Operator + accessories powered by transformer kit | |||||
|---|---|---|---|---|---|---|---|
| 120 VAC, 10A (includes fully loaded outlets) | 120 VAC, 4A | 240 VAC, 2A | 208 VAC, 4.8A | 240 VAC, 4.2A | 480 VAC, 2.1A | 575 VAC, 1.7A | |
| 14 | 100 (30.5 m) | 250 (76.2 m) | 1,000 (304.8 m) | 360 (109.7 m) | 480 (146.3 m) | 1,900 (579.1 m) | 2,800 (853.4 m) |
| 12 | 160 (48.8 m) | 400 (121.9 m) | 1,600 (487.7 m) | 570 (173.7 m) | 750 (228.6 m) | 3,000 (914.4 m) | 4,500 (1,371.6 m) |
| 10 | 250 (76.2 m) | 630 (192 m) | 2,500 (762 m) | 900 (274.3 m) | 1,200 (365.8 m) | 4,800 (1,463 m) | 7,100 (2,164.1 m) |
| 8 | 400 (121.9 m) | 1,000 (304.8 m) | 4,000 (1,219.2 m) | 1,400 (426.7 m) | 1,900 (579.1 m) | 7,600 (2,316.5 m) | 11,300 (3,444.2 m) |
| 6 | 636 (193.9 m) | 1,600 (487.7 m) | 6,400 (1,950.7 m) | 2,300 (701 m) | 3,000 (914.4 m) | 12,100 (3,688.1 m) | 18,000 (5,486.4 m) |
| 4 | 1,000 (304.8 m) | 2,500 (762 m) | 10,100 (3,078.5 m) | 3,700 (1,127.8 m) | 4,800 (1,463 m) | 19,300 (5,882.6 m) | 28,500 (8,686.8 m) |
Chart assumes copper wire, 65°C, 5% drop. All control wiring used to connect external devices to Class 2 circuits of the operator must be (QPTZ) Power-Limited Circuit Cables, Type CL2, CL2P, CL2R, or CL2X or other cable with equivalent or better electrical, mechanical, and flammability ratings.
240 Vac only: set the power connector
The accessory outlet is disabled and cannot be used with the 240 Vac option.
- Remove the outlet housing from the electrical box by removing the screws (2).
- Pull the outlet housing out and locate the power wiring connector on the EMI board.
- Unplug the power wiring connector from the 120 Vac socket (factory default location) and plug it into the 240 Vac socket.
- Replace the outlet housing by securing with the screws. The operator is now set for 240 Vac operation.
120 Vac and 240 Vac
- Turn off the AC power from the main power source circuit breaker.
- Run the AC power wires to the operator.
- Remove the junction box cover.
- Connect the green wire to the earth ground rod and AC ground using a wire nut. The earth ground rod can be grounded to the chassis.
- Connect the white wire to NEUTRAL using a wire nut.
- Connect the black wire to HOT using a wire nut.
- Replace the junction box cover. Ensure the wires are not pinched.
AC power switch. The AC power switch on the operator will turn the incoming 120/240 Vac power ON or OFF. The operator's AC power switch ONLY turns off AC power to the control board and DOES NOT turn off battery power.
Source: LiftMaster manual, 01-39380 revision B, pages 17 to 19.
Connect Batteries (Step 9)
7AH batteries
The batteries are charged in the circuit by the integrated transformer. The batteries are for battery backup.
- Turn OFF AC power to the operator.
- Unplug the J15 plug labeled BATT on the control board by squeezing the plug and pulling it from the control board. This disconnects the ac/dc power to the control board.
- Connect a jumper between the positive (+) terminal of one battery to the negative terminal (-) of the other battery.
- Connect the red wire from the J15 plug to the positive (+) terminal of the battery.
- Connect the black wire from the J15 plug to the negative (-) terminal of the battery.
- Plug the J15 plug back into the control board. This will power up the control board. You may see a small spark when plugging the J15 plug into the board.
- Turn ON AC power to the operator.
- Turn ON the AC power switch on the operator.
33AH batteries
The batteries are charged in the circuit by the integrated transformer. The batteries are for battery backup or solar installation. The 33AH application requires the Solar Harness Kit (Model K94-37236) and an additional battery tray (Model K10-34758-2).
- Locate the J15 plug on the control board and disconnect it.
- Connect the white jumper from the Solar Harness Kit between the positive (+) terminal of one battery and the negative (-) terminal of the other battery.
- Connect one end of the red (+) wire from the Solar Harness Kit to the red wire from the J15 plug as shown. Connect the other end of the red (+) wire to the positive (+) terminal on the battery as shown.
- Connect one end of the black (-) wire from the Solar Harness Kit to the black wire from the J15 plug as shown. Connect the other end of the black (-) wire to the negative (-) terminal on the battery as shown.
- Turn ON AC power to the operator.
- Turn ON the AC power switch on the operator.
- Reconnect the J15 plug to the control board. You may see a small spark when plugging the J15 plug into the board.
Documentation note. The 33AH battery tray is listed as Model K10-34758-2 on page 20 but as K10-36183 in the solar requirements (page 45), the maintenance note (page 37), and the accessories (page 54). Confirm the correct tray model with LiftMaster.
Source: LiftMaster manual, 01-39380 revision B, pages 19 to 20.
Dual Gate Setup (Step 10)
There are two options for dual gate communication: wired or wireless. Follow the directions according to your application. Do not use wired and wireless communication simultaneously. Wired dual gate applications will have a longer battery standby time than wireless applications.
Wireless setup: activate the wireless feature
- Choose an operator to be the network primary operator. All wireless accessories will need to be programmed to the primary operator. LiftMaster recommends that all accessories and board configurations are set on the primary operator.
- Press and release the LEARN button on the primary operator. The green XMITTER LED will light. The operator will time out of programming mode after 180 seconds.
- Press and release the LEARN button again on the primary operator. The yellow NETWORK LED will light.
- Press and release the OPEN test button to assign this operator as network primary.
- Press and release the LEARN button on the second operator. The green XMITTER LED will light.
- Press and release the LEARN button again on the second operator. The yellow NETWORK LED will light.
- Press and release the CLOSE test button to assign this operator as network second. Both operators will beep and the yellow NETWORK LEDs will turn off, indicating programming is successful.
Wireless setup: deactivate the wireless feature
- Press and release the LEARN button on either operator. The green XMITTER LED will light.
- Press and release the LEARN button again on the same operator. The yellow NETWORK LED will light.
- Press and hold the LEARN button for 5 seconds. The yellow NETWORK LED will blink (operator will beep) then turn off, indicating successful deactivation.
- Repeat the steps for the other operator.
Source: LiftMaster manual, 01-39380 revision B, page 21.
Wired setup
Dual gate wire type: shielded twisted pair cable, 22 AWG up to 200 feet (61 m); 18 AWG for 200 to 1000 feet (61 to 305 m). Wire must be rated at 30 Volt minimum. Before digging, contact local underground utility locating companies. Use PVC conduit to prevent damage to cables.
- Disconnect ALL power to the operator and unplug the J15 plug from the control board.
- Trench across the driveway to bury the shielded twisted pair cable.
- Connect the wires from the shielded twisted pair cable to the Com Link terminals on the primary gate operator control board. LiftMaster recommends that all accessories and board configurations are set on the primary operator.
- Route the shielded twisted pair cable to the secondary gate operator's control board.
- Connect the wires from the shielded twisted pair cable to the Com Link terminals on the secondary control board (Com Link A to Com Link A and Com Link B to Com Link B). Ground the shield of the cable to the chassis ground of one operator.
- Connect ALL power to the operator and plug the J15 plug into the control board.
Bipart delay and synchronized close
The LOCK/BIPART DELAY switch is used only with dual gate applications and serves two functions. Bipart delay, swing gate applications: used in applications where a mag-lock, solenoid lock, or decorative overlay would require one gate to close before the other. The operator with the LOCK/BIPART DELAY switch ON will delay from the close limit when opening and be the first to close from the open limit. (For slide gate applications LiftMaster says: not applicable, set to OFF.) Synchronized close: also used in applications where one gate travels a longer distance than the other. To synchronize the closing of the gates, set the LOCK/BIPART DELAY switch to ON for both operators.
Source: LiftMaster manual, 01-39380 revision B, pages 21 to 22.
Install the Cover (Step 11)
Before installing the cover, follow the instructions in the Adjustment section to adjust the limits and force. The operator cover consists of two pieces: a rear cover and a front cover. The front cover can easily be removed to access the electrical box. To access the reset switch, slide the access door up. The front cover and access door can be locked with the key.
Step 11, install the cover
- Remove the operator arm from the output shaft by releasing the handle.
- Align the tabs on the rear cover with the slots on the chassis and place the cover over the operator.
- Secure both sides of the rear cover to the chassis with two 5/16-18 lead in screws.
- Reattach the operator arm to the output shaft (making sure the pin fits into the slot) and secure by pushing the handle down.
- Place the operator arm cover over the operator arm and secure.
- Align the front cover with the back cover, making sure the grooves line up.
- Secure the front cover to the chassis with two 5/16-18 lead in screws.
- Secure the front cover to the rear cover using the 5/16-18 lead in screw.
To lock the access door
From the factory, the access door for the reset switch is not locked.
- Locate the lock tab on the back of the front cover and remove the screw securing the tab to the cover.
- Turn the tab 180 degrees, then secure with the screw. The access door can now be locked.
The basic installation is complete.
Source: LiftMaster manual, 01-39380 revision B, page 23.
LiftMaster CSW24UL Wiring
LiftMaster CSW24UL Wiring Diagram
LiftMaster's installation manual shows the wiring diagram on page 51 (document 01-39380 revision B). This page does not reproduce the diagram; use the original LiftMaster manual for terminal-level connections. See Original LiftMaster Documentation.
- To protect against fire and electrocution: DISCONNECT power (AC or solar and battery) BEFORE installing or servicing operator.
- For continued protection against fire: replace ONLY with a fuse of the same type and rating.
Source: LiftMaster manual, 01-39380 revision B, page 51.
Wiring Accessories to the CSW24UL Control Board
All control wiring used to connect external devices to Class 2 circuits of the operator must be (QPTZ) Power-Limited Circuit Cables, Type CL2, CL2P, CL2R, or CL2X or other cable with equivalent or better electrical, mechanical, and flammability ratings. LiftMaster describes these control board inputs and outputs (pages 31 and 32):
CSW24UL control board inputs and outputs
Swipe sideways to see all columns.
| Input / output | Terminals | Function (LiftMaster) | Manual page |
|---|---|---|---|
| EXIT | 2 terminals | Soft open command (maintained switch does not override external safeties and does not reset alarm condition). Used for exit probe, telephone entry, external exit loop detector, or any device that would command the gate to open. Opens a closing gate and holds open an open gate; if maintained, pauses Timer-to-Close at OPEN limit. | 27 |
| SHADOW | 2 terminals | Used for an external shadow loop detector when the loop is positioned under the swing of the gate. Holds open gate at open limit; only active when the gate is at the OPEN limit, disregarded at all other times; pauses Timer-to-Close at OPEN limit. | 27 |
| INTERRUPT | 2 terminals | Used for photoelectric sensors and an external interrupt loop detector when the loop is on the outside of the gate. Holds open gate at open limit; stops and reverses a closing gate to open limit; pauses Timer-to-Close at OPEN limit; activates quick close and anti-tailgate features when enabled on the expansion board. | 27 |
| Maglock (LOCK) | 2 terminals, N.C. and COM | Relay contact output, normally closed (N.C.) output for maglocks. The relay activates prior to motor activation and during motor run. The relay is off when the motor is off. | 32 |
| Fire department open input | 2 terminals | Acts as a hard open. A maintained input overrides (ignores) external safeties (photoelectric sensor and edge) and pauses Timer-to-Close. A momentary input logic works as single button control, safeties remain active, and Timer-to-Close is re-enabled. | 32 |
| Accessory power, 24 VDC, MAX 500 mA | 4 terminals | SWITCHED: switched ON with gate motion and at the open limit when Timer-to-Close is active; turns off 5 seconds after motion. UNSWITCHED: 24 Vdc voltage out to power accessories, always ON. | 32 |
Entrapment protection devices are wired as described in Wiring entrapment protection devices. The expansion board provided with the CSW24UL adds inputs for additional entrapment protection devices and controls; see Expansion Board and Accessory Connections.
Source: LiftMaster manual, 01-39380 revision B, pages 31 to 32.
Expansion Board and Accessory Connections
To AVOID damaging the circuit board, relays or accessories, DO NOT connect more than 42 Vdc (32 Vac) to the AUX relay contact terminal blocks.
Expansion board switches
- EXIT FAIL switch. OPEN: if the EXIT plug-in loop detector (model LOOPDETLM) detects a fault, then the gate will open and remain open until the fault is cleared. CLOSE: if the EXIT plug-in loop detector detects a fault, faults are ignored (EXIT loop is faulted and inoperative).
- AC FAIL switch. OPEN: loss of AC power will cause the gate to open approximately 15 seconds after AC power fail and remain OPEN until AC power is restored (enabling the Timer-to-Close). BATT: with loss of AC power, the gate will remain in its present position and the operator is powered from the batteries.
- ANTI TAIL switch. OFF: when the CLOSE EYES/Interrupt loop is activated it causes a closing gate to stop and reverse. ON: when the CLOSE EYES/Interrupt loop is activated it causes a closing gate to pause; once the vehicle is clear the gate will continue to close.
- QUICK CLOSE switch. OFF: no change to the gate's normal operation. ON: when the CLOSE EYES/Interrupt loop is deactivated it causes an opening or a stopped gate to close (ignores the Timer-to-Close).
- AUX RELAY switches. Set the AUX RELAY switches as needed to obtain the desired function as shown in the auxiliary relay table below.
- EYE/EDGE switches. Set the EYE/EDGE switches as needed to obtain the desired OPEN or CLOSE functionality.
- 1, 2, and 3 LEDs. LEDs indicating the status of the EYE/EDGE inputs. They are also used to check the firmware version of the expansion board.
- MAIN BOARD input, input LEDs, loop detector inputs, and wireless edge input. The main board input is the connection for the main board connector; the input LEDs indicate the status of the SBC, OPN, CLS, and STP inputs; the loop detector inputs are for the plug-in loop detectors (Model LOOPDETLM); and the wireless edge input is for the wireless edge kit (Model LMWEKITU).
Source: LiftMaster manual, 01-39380 revision B, page 33.
Auxiliary relays 1 and 2
The auxiliary relays provide Normally Open (N.O.) and Normally Closed (N.C.) relay contacts to control external devices, for connection of Class 2, low voltage (42 Vdc [34 Vac] max 5 Amps) power sources only. The function of the relay contact activation is determined by the switch settings.
CSW24UL auxiliary relay 1 and 2 switch settings (relay contacts: Class 2 low voltage only, 42 Vdc [34 Vac] max, 5 Amps)
Swipe sideways to see all columns.
| Aux relay setting | Switch 1 | Switch 2 | Switch 3 | Aux relay 1 (LiftMaster) | Aux relay 2 (LiftMaster) |
|---|---|---|---|---|---|
| Off (no feature selected) | OFF | OFF | OFF | Relay always off. Use this Aux Relay setting to conserve battery power. | Same function as aux relay 1 (one cell spans both relays in the manual) |
| Open Limit Switch | OFF | OFF | ON | Energizes at open limit. Use with SAMS (Sequenced Access Management System, jointly with barrier gate). | Same function as aux relay 1 (one cell spans both relays in the manual) |
| Close Limit Switch | OFF | ON | OFF | Energizes when not at close limit. For an additional audible or visual display, connect an external light (low voltage). | Same function as aux relay 1 (one cell spans both relays in the manual) |
| Gate Motion | OFF | ON | ON | Energizes when motor is on (gate in motion). For an additional audible or visual display, connect an external buzzer or light (low voltage). | Same function as aux relay 1 (one cell spans both relays in the manual) |
| Pre-Motion Delay | ON | OFF | OFF | Energizes 3 seconds before gate motion and remains energized during gate motion. The onboard alarm will sound. For an additional audible or visual display, connect an external buzzer or light (low voltage). | Energizes 3 seconds before gate motion and remains energized during gate motion. For an additional audible or visual display, connect an external buzzer or light (low voltage). |
| Power | ON | ON | OFF | Energizes when AC power or solar power is present. There is approximately a 10-12 second delay before relay cutoff, after AC shutdown. | Energizes when on battery power. There is approximately a 10-12 second delay before relay cutoff, after AC shutdown. |
| Tamper | ON | OFF | ON | Energizes if gate is manually tampered with by being pushed off of close limit. For an additional audible or visual display, connect an external buzzer or light (low voltage). | Same function as aux relay 1 (one cell spans both relays in the manual) |
| Cycle Quantity Feedback | ON | ON | ON | The 1, 2, and 3 LEDs will blink out the cycle count (cycle count is stored on the control board). See below. | Red/green light functionality, see below. |
Cycle count (LiftMaster): first, note the current Aux Relay switch positions. To determine the actual cycles that the gate operator has run (in thousands), set all three Aux Relay switches to the ON setting for Aux Relay 1. The expansion board's 1, 2, and 3 LEDs will blink out the cycle count, with the 1 LED blinking 1000's, the 2 LED blinking 10,000's, the 3 LED blinking 100,000's, and all three LEDs blinking together for 1,000,000's (example: the 1 LED blinks 3 times, the 2 LED blinks 6 times, and the 3 LED blinks once; the cycle count is 163,000). The cycle count displayed is between 1,000 and 9,999,000 cycles. After servicing, set the Aux Relay switches back to their appropriate positions. The cycle count cannot be reset or changed. If under 1,000 cycles the 1, 2, and 3 LEDs will turn on for 10 seconds, then turn off. The expansion board will flash the cycle count 3 times, then all the LEDs will turn on solid for 10 seconds, then turn off.
The manual also contains a red/green light functionality table (red light wired to Aux Relay 1, green light to Aux Relay 2) on page 34.
Source: LiftMaster manual, 01-39380 revision B, page 34.
Wiring accessories to the expansion board
CSW24UL expansion board inputs
Swipe sideways to see all columns.
| Input | Terminals | Function (LiftMaster) |
|---|---|---|
| Entrapment protection (eye only) | EYE ONLY and COM | Open or close direction photoelectric sensors; the functionality is based on the switch settings next to the terminals. Switch set to CLOSE: gate reverses fully when an obstruction is sensed. Switch set to OPEN: gate reverses 4 seconds when an obstruction is sensed. |
| Entrapment protection (eye or edge) | EYE/EDGE and COM (two inputs) | Open or close direction photoelectric sensors or edge sensor; the functionality is based on the switch settings next to the terminals. Switch set to CLOSE: gate reverses fully. Switch set to OPEN: gate reverses 4 seconds. |
| Single button control | SBC and COM | Gate command sequence: open, stop, close, stop, and so on. |
| Open | OPEN and COM | Open command, soft open (maintained switch does not override external safeties and does not reset alarm condition). If maintained, pauses Timer-to-Close at OPEN limit. Opens a closing gate and holds open an open gate. |
| Close | CLOSE and COM | Close command, soft close (maintained switch does not override external safeties and does not reset alarm condition). |
| Stop | STOP and COM | Stop command, stops a moving gate. If maintained, pauses Timer-to-Close at OPEN limit. Overrides an Open or Close command. |
| EXIT loop | EXIT | Loop wire connection for a plug-in loop detector when the loop is inside the secured area near the gate. Open command, soft open; if maintained, pauses Timer-to-Close at OPEN limit; opens a closing gate and holds open an open gate. |
| SHADOW loop | SHADOW | Loop wire connection for a plug-in loop detector when the loop is positioned under the gate. Holds open gate at open limit; disregarded during gate motion; pauses Timer-to-Close at open limit. |
| INTERRUPT loop | INTERRUPT | Loop wire connection for a plug-in loop detector when the loop is on the outside of the gate. Holds open gate at open limit; stops and reverses a closing gate; pauses Timer-to-Close at open limit. |
Per LiftMaster, at least two external monitored entrapment protection devices are required prior to gate movement, one in the open and one in the closed direction, and only ONE monitored device may be connected to each input. See page 49 of the manual for the "SAMS Wiring with Relays Not Energized" example.
Source: LiftMaster manual, 01-39380 revision B, page 35.
Solar Panels (Appendix)
Solar panels are not provided (see Accessories). LiftMaster's solar appendix is on pages 45 to 48 of the manual.
Solar application requirements
- A minimum of two 10W solar panels in series (Model SP10W12V).
- A maximum of six 10W solar panels (Model SP10W12V).
- Battery tray (Model K10-36183) required for 33AH batteries.
- Solar Harness Kit (Model K94-37236).
- A heater cannot be used with a solar application.
Solar zones
Solar panel recommendations are based upon the average solar radiation and the temperature effects on batteries in the given zones as shown on the map in the manual (page 45). Local geography and weather conditions may require additional solar panels. Solar powered gate operator installations are not supported in northern climates due to cold weather and a reduced number of hours of sunlight during the winter months. The cycles/day ratings are approximations. Ratings vary based on gate construction, installation, and temperature. Solar panels cannot be installed in areas that experience long periods of heavy fog, lake effect snow, or rain.
Source: LiftMaster manual, 01-39380 revision B, page 45.
Solar usage guide
CSW24UL typical system standby battery current consumption (mA), 24V system (page 46)
Swipe sideways to see all columns.
| Feature | Current draw |
|---|---|
| Main board with no radios programmed | 2.7 mA |
| One or more LiftMaster remote controls programmed | +1 mA |
| myQ device or wireless dual gate programmed | +2.4 mA |
| Expansion board | +11.1 mA |
| Per loop detector LOOPDETLM (up to 3 loop detectors can be plugged in to the expansion board) | +3.8 mA |
Add up current draw by feature and accessory to determine total current draw. LiftMaster states that the use of photoelectric sensor heaters (models LMRRUL and LMTBUL) is NOT recommended in solar applications. For solar gate cycles per day by zone, panel wattage (10W, 20W as two 10W 12V panels in series, 40W as two 20W 12V panels in series, or 60W), battery size (7AH or 33AH), and battery current draw, see the cycles-per-day tables on page 46 of the manual.
Position, wire length, and installation
The location of the panel(s) is critical to the success of the installation. In general, the panel(s) should be mounted using the provided angle bracket facing due south, in an area clear of all obstructions and shade from buildings and trees. If the panel(s) is not casting a shadow, the battery is not being charged. Tall trees or buildings that do not shade the solar panel(s) in the summer could shade them during the winter months when the sun sits lower in the sky.
CSW24UL solar panel maximum wire length (page 47)
Swipe sideways to see all columns.
| Wire gauge (AWG) | 20 watts of panels | 40 watts of panels | 60 watts of panels |
|---|---|---|---|
| 16 | 235 feet (71.6 m) | 115 feet (35.1 m) | 80 feet (24.4 m) |
| 14 | 375 feet (114.3 m) | 190 feet (57.9 m) | 125 feet (38.1 m) |
| 12 | 600 feet (182.9 m) | 300 feet (91.4 m) | 200 feet (61 m) |
| 10 | 940 feet (286.5 m) | 475 feet (144.8 m) | 315 feet (96 m) |
Chart assumes copper wire, 65°C, 5% drop, 30V nominal. Solar panel(s) MUST be installed facing south; use a compass to determine direction. LiftMaster's general instructions (your installation may vary slightly depending on the solar panel purchased):
- Position the mounting bracket on the mounting surface. Mark and drill holes.
- Secure the solar panel to the mounting bracket using the hex bolts, hex nuts and washers provided.
- Secure the solar panel to the mounting surface using lag screws provided.
Wire the batteries and the solar panels
Solar panel applications require the Solar Harness Kit model K94-37236 (see Accessories). LiftMaster's wiring drawings for the batteries and the solar panels are on page 48 of the manual; after wiring, proceed to the Dual Gate section (if applicable) or the Adjustment section.
Source: LiftMaster manual, 01-39380 revision B, pages 47 to 48.
LiftMaster CSW24UL Adjustment
Limit and Force Adjustment
To reduce the risk of SEVERE INJURY or DEATH:
- Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a moving gate.
- Too much force on the gate will interfere with proper operation of the safety reversal system.
- NEVER increase force beyond the minimum amount required to move the gate.
- NEVER use force adjustments to compensate for a binding or sticking gate.
- If one control (force or travel limits) is adjusted, the other control may also need adjustment.
- After ANY adjustments are made, the safety reversal system MUST be tested. The gate MUST reverse on contact with an object.
The operator is designed with electronic controls to make travel limit and force adjustments easy. The adjustments allow you to program where the gate will stop in the open and close position. The electronic controls sense the amount of force required to open and close the gate. The force is adjusted automatically when you program the limits but should be fine tuned using the REVERSAL FORCE dial on the control board to compensate for environmental changes. The limit setup LEDs (next to the SET OPEN and SET CLOSE buttons) indicate the status of the limits. The limits can be set using the control board or a remote control (see Limit Setup with a Remote Control); setting the limits with a remote control requires a 3-button remote control programmed to OPEN, CLOSE, and STOP. LiftMaster warns to keep clear of the moving arm while setting limits (page 50). The TEST buttons on the control board will not work until the limits have been set and the required entrapment protection devices are installed.
CSW24UL limit setup LEDs
Swipe sideways to see all columns.
| SET OPEN LED | SET CLOSE LED | Operator mode | Explanation (LiftMaster) |
|---|---|---|---|
| OFF | OFF | NORMAL MODE | Limits are set |
| BLINKING | BLINKING | LIMIT SETTING MODE | Limits are not set |
| BLINKING | ON | LIMIT SETTING MODE | Open limit is not set |
| ON | BLINKING | LIMIT SETTING MODE | Close limit is not set |
| ON | ON | LIMIT SETTING MODE | Limits are set |
Initial limits and force adjustment (control board)
For dual gate applications the limits will have to be set for each operator. The gate MUST be attached to the operator before setting the limits and force.
- Press and release the SET OPEN and SET CLOSE buttons simultaneously to enter limit setting mode.
- Press and hold one of the MOVE GATE buttons to move the gate to the open or close limit.
- Press and release the SET CLOSE or SET OPEN button depending on which limit is being set.
- Press and hold one of the MOVE GATE buttons to move the gate to the other limit.
- Press and release the SET CLOSE or SET OPEN button depending on which limit is being set.
- Cycle the gate open and close. This automatically sets the force.
When limits are set properly the operator will automatically exit limit setting mode.
Source: LiftMaster manual, 01-39380 revision B, page 24.
Fine tune the force
Once the initial limits have been set, the REVERSAL FORCE dial on the control board is used for fine tuning the force where wind or environmental changes may affect the gate travel. The dial is set to minimum at the factory. Based on the length and weight of the gate it may be necessary to make additional force adjustments. The force setting should be high enough that the gate will not reverse by itself nor cause nuisance interruptions, but low enough to prevent serious injury to a person. The force setting is the same for both the open and close gate directions.
- Open and close the gate with the TEST BUTTONS.
- If the gate stops or reverses before reaching the fully open or closed position, increase the force by turning the force control slightly clockwise.
- Perform the "Obstruction Test" after every limit and force setting adjustment.
Source: LiftMaster manual, 01-39380 revision B, page 25.
Adjust the limits. After both limits are set and the operator is ready to run, one limit can be adjusted independently from the other by following steps 1 to 3 of the initial limits and force adjustment procedure.
Obstruction test
The operator is equipped with an inherent (built into the operator) obstruction sensing device. If the gate encounters an obstruction during motion, the operator will reverse direction of the gate and then stop. This procedure tests ONLY the inherent obstruction sensing device:
- Open and close the gate with the TEST BUTTONS, ensuring that the gate is stopping at the proper open and close limit positions.
- Place an object between the open gate and a rigid structure. Make sure that any external entrapment protection devices will NOT be activated by the object.
- Run the gate in the close direction. The gate should stop and reverse upon contact with the object. If the gate does not reverse off the object, reduce the force setting by turning the force control slightly counter-clockwise. The gate should have enough force to reach both the open and close limits, but MUST reverse after contact with an object.
- Repeat the test for the open direction.
Test the operator after any adjustments are made.
Source: LiftMaster manual, 01-39380 revision B, page 25.
Limit Setup with a Remote Control
To set the limits using a remote control, you first need a 3-button remote control that has been programmed for OPEN, CLOSE, and STOP (see How to Program a Remote Control). For dual gate applications the limits will have to be set for each operator. The gate MUST be attached to the operator before setting the limits and force. Ensure the gate is closed.
Initial limits and force adjustment
- Press and release the SET OPEN and SET CLOSE buttons simultaneously to enter limit setting mode.
- Press and hold the OPEN or CLOSE button on the remote control until the gate reaches the desired open position. The gate can be jogged back and forth using the OPEN and CLOSE buttons on the remote control.
- Once the gate is in the desired open position, press and release the STOP button on the remote control.
- Press and release the OPEN button on the remote control again to set the open limit.
- Press and hold the CLOSE or OPEN button on the remote control until the gate reaches the desired close position. The gate can be jogged back and forth using the OPEN and CLOSE buttons.
- Once the gate is in the desired close position, press and release the STOP button on the remote control.
- Press and release the CLOSE button on the remote control again to set the close limit.
- Cycle the gate open and close. This automatically sets the force.
Set the close limit only
- Press and release the SET OPEN and SET CLOSE buttons simultaneously to enter limit setting mode.
- Press and hold the CLOSE button on the remote control until the gate reaches the desired close position. The gate can be jogged back and forth using the OPEN and CLOSE buttons.
- Once the gate is in the desired close position, press and release the STOP button on the remote control.
- Press and release the CLOSE button on the remote control again to set the close limit. When the close limit is set properly the operator will automatically exit limit setting mode.
LiftMaster's page 50 also describes setting the open limit only in the same way, using the OPEN button; see the original manual.
Source: LiftMaster manual, 01-39380 revision B, page 50.
LiftMaster CSW24UL Programming
How to Program a Remote Control
A total of 50 Security+ 2.0 remote controls or KPW250 keypads and 2 keyless entries (1 PIN for each keyless entry) can be programmed to the operator. When programming a third keyless entry to the operator, the first keyless entry will be erased to allow the third keyless entry to be programmed. When the operator's memory is full it will exit the programming mode and the remote control will not be programmed; the memory will need to be erased before programming any additional remote controls. If installing an 86LM to extend the range of the remote controls DO NOT straighten the antenna.
There are 3 different options for programming the remote control, depending on how you would like the remote control to function:
Single button as OPEN only
- Press and release the LEARN button (operator will beep and green XMITTER LED will light). The operator will time out of programming mode after 30 seconds.
- Press the OPEN button.
- Press the remote control button that you would like to program.
Single button (SBC) as OPEN, CLOSE, and STOP
- Press and release the LEARN button (operator will beep and green XMITTER LED will light). The operator will time out of programming mode after 30 seconds.
- Press the remote control button that you would like to program.
Three separate buttons as OPEN, CLOSE, and STOP
- Press and release the LEARN button (operator will beep and green XMITTER LED will light). The operator will time out of programming mode after 30 seconds.
- Press the OPEN, CLOSE, or STOP button, depending on the desired function.
- Press the remote control button that you would like to program.
The operator will automatically exit learn mode (operator will beep and green XMITTER LED will go out) if programming is successful. To program additional Security+ 2.0 remote controls or remote control buttons, repeat the programming steps above.
Source: LiftMaster manual, 01-39380 revision B, page 27.
How to Connect the CSW24UL to the LiftMaster Internet Gateway
The LiftMaster Internet Gateway is not provided. LiftMaster describes two ways to program the operator to the gateway.
Using the LEARN button on the operator's control board
- Connect the ethernet cable to the LiftMaster Internet Gateway and the router.
- Connect power to the LiftMaster Internet Gateway.
- Create an online account by visiting www.myliftmaster.com.
- Register the LiftMaster Internet Gateway.
- Use an internet enabled computer or smartphone to add devices. The LiftMaster Internet Gateway will stay in learn mode for three minutes.
- Press the LEARN button twice on the primary operator (the operator will beep as it enters learn mode).
The LiftMaster Internet Gateway will pair to the operator if it is within range and the operator will beep if programming is successful.
Using the reset button on the operator
- Connect the ethernet cable to the LiftMaster Internet Gateway and the router.
- Connect power to the LiftMaster Internet Gateway.
- Create an online account by visiting www.myliftmaster.com.
- Register the LiftMaster Internet Gateway.
- Use an internet enabled computer or smartphone to add devices. The LiftMaster Internet Gateway will stay in learn mode for three minutes.
- Ensure the gate is closed.
- Give the operator an OPEN command.
- Within 30 seconds, when the gate is at the open limit, press and release the reset button 3 times (on the primary gate) to put the primary operator into High Band Learn Mode (the operator will beep as it enters learn mode).
The LiftMaster Internet Gateway will pair to the operator if it is within range and the operator will beep if programming is successful. The status shown by the LiftMaster Internet Gateway app will be either "open" or "closed." The gate operator can then be controlled through the LiftMaster Internet Gateway app.
Source: LiftMaster manual, 01-39380 revision B, page 27.
All Security Equipment note. The LiftMaster Internet Gateway (Model 828LM) is a separate accessory. See the LiftMaster Internet Gateway 828LM product page for current availability.
Constant Pressure Override and Erase Procedures
Constant Pressure Override (CPO)
Constant Pressure Override is for use with KPW5 and KPW250 keypads (not provided). The KPW5/KPW250 wireless commercial keypads are security keypads and can only be programmed to ONE gate operator (see the KPW5/KPW250 manual for complete programming instructions). The feature is intended to temporarily override a fault in the entrapment protection system, in order to operate the gate until the external entrapment protection device is realigned or repaired. Use the feature only in line of sight of the gate when no obstructions to travel are present. External entrapment protection devices include LiftMaster monitored photoelectric sensors and LiftMaster monitored wired and wireless edge sensors. Be sure to repair or replace these devices promptly if they are not working properly.
- Enter a valid 4-digit PIN.
- Press and hold # for 5 seconds to enter CPO. Continue to hold # to keep the operator in motion. A continuous tone will sound until the limit is met and/or # is released.
- The operator will stop when either the operator reaches a limit or the user releases #.
Gate hold open feature
The gate hold open feature will disable the timer and keep the gate at the open limit. It can be activated through the reset switch (see Reset Switch) or through the KPW5 and KPW250 keypads (not provided). On a keypad: (1) enter a valid 4-digit PIN when the gate is at the open limit and the timer is running; (2) the operator will chirp, indicating the timer is canceled. To restart the gate, either re-enter the 4-digit PIN or activate a hard input or a programmed remote.
Erase all codes
- Press and release the LEARN button (operator will beep and green XMITTER LED will light).
- Press and hold the LEARN button again until the green XMITTER LED flashes and then release the button (approximately 6 seconds). All remote control codes are now erased.
Erase limits
- To erase the limits, press and hold the SET OPEN and SET CLOSE buttons simultaneously (5 seconds) until both the SET OPEN and SET CLOSE LEDs blink rapidly and the operator beeps.
- Release the buttons and the SET OPEN and SET CLOSE LEDs will blink slowly, indicating the limits will need to be set.
Remove and erase monitored entrapment protection devices
- Remove the entrapment protection device wires from the terminal block.
- Press and release the SET OPEN and SET CLOSE buttons simultaneously. The SET OPEN and SET CLOSE LEDs will turn on (entering learn limit mode).
- Press and release both the SET OPEN and SET CLOSE buttons again to turn off the SET OPEN and SET CLOSE LEDs (exiting learn limit mode).
Source: LiftMaster manual, 01-39380 revision B, page 27.
Dual Gate Settings
LiftMaster recommends that all accessories and board configurations are set on the primary operator (page 49).
LiftMaster dual gate settings for two CSW24UL operators (page 49)
Swipe sideways to see all columns.
| Feature | Primary operator | Secondary operator |
|---|---|---|
| Timer-to-Close | Set the TTC dial to desired setting | OFF |
| Bi-Part Delay switch | Bi-Part Delay: ON (will open last and close first). Tandem Mode: OFF. Synchronized Close: ON | Bi-Part Delay: OFF (will open first and close last). Tandem Mode: OFF. Synchronized Close: ON |
| Quick Close switch (expansion board) | ON | OFF |
| Anti-Tail switch (expansion board) | ON | OFF |
| Low Batt switch (expansion board) | Battery Fail OPEN: OPEN. Battery Fail CLOSE: CLOSE. | Battery Fail OPEN: OPEN. Battery Fail CLOSE: CLOSE. |
| AC Fail OPEN/BATT switch (expansion board) | OPEN | OPEN |
| Remote controls | Program remote controls 1 to 50 to the primary operator. | Program remote controls 51 to 100 to the secondary operator. |
| LiftMaster Internet Gateway | Program to primary operator. | (not applicable) |
| Garage and Gate Monitor | Program to primary operator. | (not applicable) |
Source: LiftMaster manual, 01-39380 revision B, page 49.
LiftMaster CSW24UL Operation
Gate Operator Setup Examples
LiftMaster provides example setups for the gate operator; your specific site requirements may be different. Always set up the operator system to the site requirements, including all necessary entrapment protection devices.
- Residential: one to four residential homes sharing a gated entrance/exit, allowing vehicle access trumps security concerns.
- Commercial/general access: a residential community (more than four homes) having one or more gated entrances/exits, allowing vehicle access trumps security concerns.
- Commercial: business site where security (gate closed) is important.
- Industrial: large business site where security is required.
LiftMaster example CSW24UL settings by site type (page 28)
Swipe sideways to see all columns.
| Setting | Residential | Commercial/general access | Commercial | Industrial |
|---|---|---|---|---|
| Quick Close switch setting | Normally set to OFF. Normal gate close (timer or control). | Normally set to OFF. Normal gate close (timer or control). | Normally set to OFF. Normal gate close (timer or control). | Set to ON, so that gate closes immediately after vehicle passes CLOSE EYES/Interrupt loop. |
| AC Fail Open switch setting | Normally set to BATT. Run on battery if AC power fails. | Normally set to BATT. For local jurisdiction requirement, set to OPEN so that the gate will open approximately 15 seconds after AC power fail. | Normally set to BATT. Run on battery if AC power fails. | Normally set to BATT. Run on battery if AC power fails. |
| Low Battery switch setting | Normally set to OPEN. If powered from battery and battery is low, gate automatically opens and stays open. | Normally set to OPEN. If powered from battery and battery is low, gate automatically opens and stays open. | Normally set to CLOSE. If powered from battery and battery is low, gate stays closed. | Normally set to CLOSE. If powered from battery and battery is low, gate stays closed. |
| Anti-Tail switch setting | Normally set to OFF. CLOSE EYES/Interrupt loop reverses a closing gate. | Normally set to OFF. CLOSE EYES/Interrupt loop reverses a closing gate. | Set to ON. In attempt to prevent vehicle tail-gating, CLOSE EYES/ Interrupt loop pauses a closing gate. | Set to ON. In attempt to prevent vehicle tail-gating, CLOSE EYES/ Interrupt loop pauses a closing gate. |
| Bipart Delay switch setting | For DUAL-GATE site, set to ON for gate that delays upon opening. | For DUAL-GATE site, set to ON for gate that delays upon opening. | For DUAL-GATE site, set to ON for gate that delays upon opening. | For DUAL-GATE site, set to ON for gate that delays upon opening. |
| Aux Relay Out - Open Limit Switch | Typically not required. | Use with SAMS (Sequence Access Management System). | 1. Use with SAMS (Sequence Access Management System). 2. Connect “Gate Open” indicator (e.g. light). | 1. Use with SAMS (Sequence Access Management System). 2. Connect “Gate Open” indicator (e.g. light). |
| Aux Relay Out - Close Limit Switch | Typically not required. | Typically not required. | Connect “Gate Close/Secure” indicator (e.g. light). | Connect “Gate Close/Secure” indicator (e.g. light). |
| Aux Relay Out - Gate Motion | Attach alert signal (audible or visual alert system). | Attach alert signal (audible or visual alert system). | Attach alert signal (audible or visual alert system). | Attach alert signal (audible or visual alert system). |
| Aux Relay Out - Pre- Motion Delay | Attach alert signal (audible or visual alert system). | Attach alert signal (audible or visual alert system). | Attach alert signal (audible or visual alert system). | Attach alert signal (audible or visual alert system). |
| Aux Relay Out - Power | Attach visual alert to know when system is charging batteries (i.e. not running on batteries). | Attach visual alert to know when system is charging batteries (i.e. not running on batteries). | Attach visual alert to know when system is charging batteries (i.e. not running on batteries). | Attach visual alert to know when system is charging batteries (i.e. not running on batteries). |
| Cycle Quantity Feedback | Use during servicing only to determine operator cycles. | Use during servicing only to determine operator cycles. | Use during servicing only to determine operator cycles. | Use during servicing only to determine operator cycles. |
| Fire Dept Open Input | Typically not required. | Connect emergency access system (Knox box switch, SOS system, etc.). | Typically not required. | Typically not required. |
| Heater Accessory (Model HTR) | The heater keeps the gearbox and batteries at a suitable temperature when the outside temperature is below -4°F. The thermostat MUST be set between 45°F and 60°F to ensure proper gate operation. | The heater keeps the gearbox and batteries at a suitable temperature when the outside temperature is below -4°F. The thermostat MUST be set between 45°F and 60°F to ensure proper gate operation. | The heater keeps the gearbox and batteries at a suitable temperature when the outside temperature is below -4°F. The thermostat MUST be set between 45°F and 60°F to ensure proper gate operation. | The heater keeps the gearbox and batteries at a suitable temperature when the outside temperature is below -4°F. The thermostat MUST be set between 45°F and 60°F to ensure proper gate operation. |
Source: LiftMaster manual, 01-39380 revision B, page 28.
CSW24UL Control Board Overview
LiftMaster identifies these control board features (numbers match the manual's callouts on page 29):
- SET OPEN button: sets the OPEN limit (see Limit and Force Adjustment).
- SET CLOSE button: sets the CLOSE limit.
- MOVE GATE buttons: open or close the gate when the operator is in limit setting mode.
- BATT FAIL: when AC power is OFF and battery voltage is critically low the gate will latch at a limit until AC power is restored or battery voltage increases. The option select switch set to OPEN forces the gate to automatically open and then latch at the OPEN limit until AC power is restored or battery voltage increases. The option select switch set to CLOSE forces the gate to latch at the CLOSE limit if at the CLOSE limit or on the next CLOSE command until AC power is restored or battery voltage increases. Constant pressure on a hard command input overrides to open or close the gate. Critically low battery is less than 23 V.
- BIPART DELAY switch: the LOCK/BIPART DELAY switch is used only for dual gates (see Bipart delay and synchronized close).
- LEARN button: used for programming remote controls and the network.
- TIMER-TO-CLOSE (TTC) dial: can be set to automatically close the gate after a specified time period. The TTC is factory set to OFF. If the TTC is set to OFF, the gate will remain open until the operator receives another command from a control. Rotate the dial to the desired setting; the range is 0 to 180 seconds, and 0 seconds is OFF. Any radio command, single button control, or CLOSE command on the control board before the TTC expires will close the gate. The TTC is reset by any signals from the open controls, loops, close edges, and close photoelectric sensors (IRs).
- REVERSAL FORCE dial: fine tunes the force (see fine tune the force).
- TEST BUTTONS: operate the gate (OPEN, STOP and CLOSE).
- STATUS LEDs: indicate the status of the operator (see the Control Board LEDs).
- DIAGNOSTICS display: shows the operator type, firmware version, and codes. The operator type displays as "SG" followed by a "24", which indicates the operator type as CSW24UL. The firmware version shows after the operator type (example "1.2"). See Diagnostic Codes.
- BACKDRIVE switch: set to MANUAL, it allows the gate to be manually pushed open or closed if there is a loss of AC and battery power. Set to SECURE, it makes the gate difficult to push open or closed if there is a loss of AC and battery power.
Source: LiftMaster manual, 01-39380 revision B, page 29.
Manual Disconnect
Use the manual disconnect release ONLY when the gate is not moving.
- Press the reset switch to RESET/DISCONNECT.
- Release the handle on the operator arm to allow the gate to be opened and closed manually.
On a dual gate application the handle must be released on both operators. To resume normal function, tighten the handle by pushing it down.
Source: LiftMaster manual, 01-39380 revision B, page 30.
CSW24UL Reset Switch
The reset switch is located on the front of the operator and serves several functions (LiftMaster, page 30). Toggling the reset switch will stop a moving gate during a normal open/close cycle, like a stop button; the operator does not need to be reset after doing this. The reset switch will disable the gate in the present position and will energize the solenoid lock for two minutes and disable the maglock for two minutes. Press the reset button to shut off the operator alarm and reset the operator (see Operator Alarm).
Source: LiftMaster manual, 01-39380 revision B, page 30.
CSW24UL Operator Alarm
If a contact sensor detects an obstruction twice consecutively, the alarm will sound (up to 5 minutes) and the operator will need to be reset. When the inherent force of the operator (RPM/current sensor) detects any of the following twice consecutively, the alarm will sound (up to 5 minutes) and the operator will need to be reset:
- The operator arm or gate is incorrectly installed.
- The gate does not meet specifications.
- Gate hinges are too tight or broken and the gate is not moving freely.
- The gate is moving and a car pushes the gate.
- A foreign object is on the gate frame while the gate is moving.
- The gate hits the driveway or curb and gets stuck or bent in an awkward position.
Remove any obstructions, then press the reset button to shut off the alarm and reset the operator. After the operator is reset, normal functions will resume. The operator alarm will beep 3 times with a command if the battery is low (see battery problems).
Source: LiftMaster manual, 01-39380 revision B, page 30.
CSW24UL Remote Control Operation
Single button control (SBC) functionality. Once the remote control has been programmed, the operator will operate as follows: when the gate is in the closed position, activation of the remote control button will open the gate. During the open cycle another activation of the remote control will stop the gate and the next activation of the remote control will close the gate. When the gate is in the open position, activation of the remote control button will close the gate. If the remote control is activated while the gate is closing, the gate will stop and the next activation will open the gate. See How to Program a Remote Control for the other programming options.
Source: LiftMaster manual, 01-39380 revision B, page 30.
LiftMaster CSW24UL Troubleshooting
This section follows the troubleshooting chart in LiftMaster's CSW24UL installation manual (document 01-39380 revision B). The full chart below keeps LiftMaster's wording; the problem-specific sections after it restate rows of the chart in task order and are condensed. Disconnect power (AC or solar and battery) before servicing the operator, and replace a fuse only with one of the same type and rating.
- Gate will not open or does not move
- Gate opens but will not close
- Operator has no power
- Remote control does not operate the gate
- Safety device problems
- Battery and solar problems
- Complete troubleshooting chart (30 symptoms)
- Control board LEDs
LiftMaster CSW24UL Troubleshooting Chart
LiftMaster CSW24UL troubleshooting chart (letters in each row correspond except where the documentation note says otherwise)
Swipe sideways to see all columns.
| Symptom | Possible causes | Recommended diagnostic action | Manual reference |
|---|---|---|---|
| Operator does not run and diagnostic display not on. |
|
|
Troubleshooting Chart, page 42 |
| Control board powers up, but motor does not run. |
|
|
Troubleshooting Chart, page 42 |
| Gate moves, but cannot set correct limits. |
|
|
Troubleshooting Chart, page 42 |
| Gate does not fully open or fully close when setting limits. |
|
|
Troubleshooting Chart, page 42 |
| Operator does not respond to a wired control/command (example: Open, Close, SBC, etc.) |
|
|
Troubleshooting Chart, page 42 |
| Operator does not respond to a wireless control or transmitter |
|
|
Troubleshooting Chart, page 42 |
| Gate stops during travel and reverses immediately. |
|
|
Troubleshooting Chart, page 42 |
| Gate opens, but will not close with transmitter or Timer-to-Close. |
|
|
Troubleshooting Chart, page 42 |
| Gate closes, but will not open. |
|
|
Troubleshooting Chart, page 43 |
| Exit loop activation does not cause gate to open. |
|
|
Troubleshooting Chart, page 43 |
| Interrupt loop does not cause gate to stop and reverse. |
|
|
Troubleshooting Chart, page 43 |
| Shadow loop does not keep gate at open limit. |
|
|
Troubleshooting Chart, page 43 |
| Obstruction in gate's path does not cause gate to stop and reverse. |
|
|
Troubleshooting Chart, page 43 |
| Photoelectric sensor does not stop or reverse gate. |
|
|
Troubleshooting Chart, page 43 |
| Edge Sensor does not stop or reverse gate. |
|
|
Troubleshooting Chart, page 43 |
| Alarm sounds for 5 minutes or alarm sounds with a command. |
|
|
Troubleshooting Chart, page 43 |
| Alarm beeps three times with a command. |
|
|
Troubleshooting Chart, page 43 |
| On dual-gate system, incorrect gate opens first or closes first. |
|
|
Troubleshooting Chart, page 43 |
| Alarm beeps when running. |
|
|
Troubleshooting Chart, page 43 |
| Expansion board function not controlling gate. |
|
|
Troubleshooting Chart, page 43 |
| Maglock not working correctly. |
|
|
Troubleshooting Chart, page 43 |
| Solenoid lock not working correctly. |
|
|
Troubleshooting Chart, page 44 |
| Switched (SW) Accessory power remaining on. |
|
|
Troubleshooting Chart, page 44 |
| Accessories connected to Switch (SW) Accessory power not working correctly, turning off, or resetting. |
|
|
Troubleshooting Chart, page 44 |
| Accessories connected to Accessory power not working correctly, turning off, or resetting. |
|
|
Troubleshooting Chart, page 44 |
| Quick Close not working correctly. |
|
|
Troubleshooting Chart, page 44 |
| Anti-Tailgating not working correctly. |
|
|
Troubleshooting Chart, page 44 |
| AUX Relay not working correctly. |
|
|
Troubleshooting Chart, page 44 |
| Solar operator not getting enough cycles per day. |
|
|
Troubleshooting Chart, page 44 |
| Solar operator, insufficient standby time. |
|
|
Troubleshooting Chart, page 44 |
Source: LiftMaster manual, 01-39380 revision B, pages 42 to 44.
Gate Will Not Open or the LiftMaster CSW24UL Does Not Move
If a LiftMaster CSW24UL gate will not open or the operator does not move, LiftMaster's troubleshooting chart separates several conditions. Find the one that matches what you see.
The control board powers up, but the motor does not run
LiftMaster lists these possible causes and checks (chart row):
- Reset switch is stuck: Check reset switch.
- Stop button active or jumper not in place for stop circuit: Check Stop button is not "stuck on", or verify that the stop button is a normally closed circuit, or put a jumper on the stop circuit.
- If on battery power only, low or dead batteries: Charges batteries by AC or solar power or replace batteries.
- Open or Close input active: Check all Open and Close inputs for a "stuck on" input.
- Entrapment Protection Device active: Check all Entrapment Protection Device inputs for a "stuck on" sensor.
- Vehicle loop detector or probe active: Check all vehicle detector inputs for a "stuck on" detector.
- Defective control board: Replace defective control board.
The gate closes but will not open
LiftMaster lists these possible causes and checks (chart row):
- Vehicle loop detector active: Check all vehicle detector inputs for an active detector.
- Low battery with LOW BATT option set to CLOSE: Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 23.0 Vdc or higher. Charge batteries by AC or solar power or replace batteries.
The operator does not respond to a command
For wired controls such as Open, Close, or SBC, see the chart row. For remotes and transmitters, see remote control problems.
The gate moves but limits cannot be set correctly
See the chart row for "cannot set correct limits" and the chart row for "does not fully open or fully close when setting limits." See Limit and Force Adjustment.
The gate stops during travel and reverses immediately
LiftMaster lists these possible causes and checks (chart row):
- Control (Open, Close) becoming active: Check all Open and Close inputs for an active input.
- Vehicle loop detector active: Check all vehicle detector inputs for an active detector.
- Low battery voltage: Battery voltage must be 23.0 Vdc or higher. Charge batteries by AC or solar power or replace batteries.
Source: LiftMaster manual, 01-39380 revision B, page 42.
Gate Opens but Will Not Close on the LiftMaster CSW24UL
When a LiftMaster CSW24UL gate opens but will not close with a transmitter or the Timer-to-Close, LiftMaster lists the following possible causes and checks (chart row):
- Open control active: Check all Open inputs for an active input.
- Vehicle loop detector active: Check all vehicle detector inputs for an active detector.
- Loss of AC power with AC FAIL set to OPEN: Check AC power and AC Fail option setting.
- Low battery with LOW BATT set to OPEN: Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 23.0 Vdc or higher. Charge batteries by AC or solar power or replace batteries.
- Fire Dept input active: Check Fire Dept input.
- Timer-to-Close not set: Check Timer-to-Close (TTC) setting.
- Close Entrapment Protection Device active: Check all Entrapment Protection Device inputs for an active sensor.
If the display shows a code, see code 60 and codes 61 to 66 and 70 to 75 for entrapment protection inputs. LiftMaster's chart also has rows for an exit loop that does not open the gate, an interrupt loop that does not stop and reverse the gate, and a shadow loop that does not keep the gate at the open limit.
Source: LiftMaster manual, 01-39380 revision B, page 42.
LiftMaster CSW24UL Has No Power or the Display Is Off
If the LiftMaster CSW24UL does not run and the diagnostic display is not on, LiftMaster lists these possible causes and checks (chart row):
- No power to control board: Check AC and battery power.
- Open fuse: Check fuses.
- If on battery power only, low or dead batteries: Charge batteries by AC or solar power or replace batteries.
- Defective control board: Replace defective control board.
For battery connections see Batteries.
Source: LiftMaster manual, 01-39380 revision B, page 42.
LiftMaster CSW24UL Remote Control Does Not Operate the Gate
For a wireless control or transmitter that does not operate a LiftMaster CSW24UL gate, LiftMaster lists these causes and checks (chart row):
- Check XMITTER LED when wireless control is active: Activate wireless control and check XMITTER LED is on. Re-learn wireless control/transmitter to control board. Replace wireless control as needed.
- Stop button is active: Check Stop button is not "stuck on".
- Reset button is stuck: Check Reset button.
- Poor radio reception: Check if similar wired control operates correctly. Check if wireless controls works properly when within a few feet of operator. Check operator's antenna and antenna wire. Check other wireless controls or devices.
To re-learn a remote, see How to Program a Remote Control. If the operator's memory is full, LiftMaster notes that the memory must be erased before more remote controls can be programmed (Erase All Codes).
Source: LiftMaster manual, 01-39380 revision B, page 42.
LiftMaster CSW24UL Safety Device Problems
LiftMaster's chart covers these safety device symptoms:
- Photoelectric sensor does not stop or reverse the gate (row): Incorrect photoelectric sensor wiring: Check photoelectric sensor wiring. Retest that obstructing photoelectric sensor causes moving gate to stop, and may reverse direction. Defective photoelectric sensor: Replace defective photoelectric sensor. Retest that obstructing photoelectric sensor causes moving gate to stop, and may reverse direction.
- Edge sensor does not stop or reverse the gate (row): Incorrect edge sensor wiring: Check edge sensor wiring. Retest that activating edge sensor causes moving gate to stop and reverse direction. Defective edge sensor: Replace defective edge sensor. Retest that activating edge sensor causes moving gate to stop and reverse direction.
- Obstruction does not cause the gate to stop and reverse (row): Force adjustment needed: Refer to the Adjustment section to conduct the obstruction test and perform the proper force adjustment that is needed.
- Alarm sounds for 5 minutes or with a command (row): Double entrapment occurred (two obstructions within a single activation): Check for cause of entrapment (obstruction) detection and correct. Press the reset button to shut off alarm and reset the operator.
- Expansion board function not controlling the gate (row): Defective main board to expansionboard wiring: Check main board to expansion board wiring. If required, replace wire cable. Incorrect input wiring to expansion board: Check wiring to all inputs on expansion board. Defective expansion board or defective main board: Replace defective expansion board or defective main board.
Source: LiftMaster manual, 01-39380 revision B, page 43.
LiftMaster CSW24UL Battery and Solar Problems
The operator alarm beeps 3 times with a command when the battery is low (see chart row). Critically low battery is less than 23 V (see BATT FAIL). For solar operators, LiftMaster's chart has two rows:
- Alarm beeps three times with a command (row): Low battery: Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 23.0 Vdc or higher. Charge batteries by AC or solar power or replace batteries.
- Solar operator not getting enough cycles per day (row): Insufficient panel wattage: Add more solar panels. Excessive accessory power draw: Reduce the accessory power draw by using LiftMaster low power accessories. Old batteries: Replace batteries. Solar panels are not getting enough sunlight: Relocate the solar panels away from obstructions (trees, buildings, etc.).
- Solar operator, insufficient standby time (row): Insufficient panel wattage: Add more solar panels. Excessive accessory power draw: Reduce the accessory power draw by using LiftMaster low power accessories. Battery capacity too low: Use batteries with higher amp hour (AH) rating.
Source: LiftMaster manual, 01-39380 revision B, pages 43 to 44.
CSW24UL Control Board LEDs
CSW24UL control board status LEDs
Swipe sideways to see all columns.
| LED | State | Definition (LiftMaster) |
|---|---|---|
| INPUT POWER | OFF | OFF state |
| INPUT POWER | ON | AC charger or Solar power available |
| BATT CHARGING | OFF | Not charging |
| BATT CHARGING | ON | Three stage battery charging |
| TIMER | OFF | The timer is disabled |
| TIMER | ON | The timer is enabled |
| TIMER | MEDIUM BLINK (1 blink per second) | The timer is running |
| TIMER | FAST BLINK (2 blinks per second) | The timer is paused |
| TIMER | FASTEST BLINK (8 blinks per second) | The timer is canceled |
| GATE MOVING | OFF | The gate is stopped |
| GATE MOVING | ON | The gate is opening or closing |
| GATE MOVING | MEDIUM BLINK (1 blink per second) | Operator is in E1 (single entrapment) |
| GATE MOVING | FASTEST BLINK (8 blinks per second) | The operator is in E2 (double entrapment) |
| BATT LOW | OFF | No battery error |
| BATT LOW | ON | Battery low |
| BATT LOW | MEDIUM BLINK (1 blink per second) | Battery critically low |
| ACC PWR OVLD | OFF | Accessory power is okay |
| ACC PWR OVLD | ON | Accessory overload protector opened |
CSW24UL control board input LEDs
Swipe sideways to see all columns.
| LED | State | Definition (LiftMaster) |
|---|---|---|
| OPEN, CLOSE, STOP INPUT | OFF | Input inactive |
| OPEN, CLOSE, STOP INPUT | ON | Input active |
| OPEN, CLOSE, STOP INPUT | BLINK | Input active on other operator |
| FIRE DEPT INPUT | OFF | Input inactive |
| FIRE DEPT INPUT | ON | Input active |
| FIRE DEPT INPUT | BLINK | Input active on other operator |
| EXIT | OFF | Input inactive |
| EXIT | ON | Input active |
| EXIT | BLINK | Input active on other operator |
| SHADOW | OFF | Input inactive |
| SHADOW | ON | Input active |
| SHADOW | BLINK | Input active on other operator |
| CLOSE EYES/INTERRUPT | OFF | Input inactive |
| CLOSE EYES/INTERRUPT | ON | Input active |
| CLOSE EYES/INTERRUPT | BLINK | Input active on other operator |
| CLOSE EDGE | OFF | Input inactive |
| CLOSE EDGE | ON | Input active |
| CLOSE EDGE | BLINK | Input active on other operator |
| OPEN EYES/EDGE | OFF | Input inactive |
| OPEN EYES/EDGE | ON | Input active |
| OPEN EYES/EDGE | BLINK | Input active on other operator |
| LOCK | OFF | Maglock relay inactive |
| LOCK | ON | Maglock relay active |
Source: LiftMaster manual, 01-39380 revision B, page 41.
LiftMaster CSW24UL Diagnostic and Error Codes
The LiftMaster CSW24UL control board shows diagnostic codes on its display. Some codes are saved in the code history and some are not; a code that is not saved briefly appears on the display as it occurs, then disappears. When cycling or disconnecting power (AC/DC) to the control board, LiftMaster recommends unplugging the J15 plug.
How to Read CSW24UL Diagnostic Codes
- To protect against fire and electrocution: DISCONNECT power (AC or solar and battery) BEFORE installing or servicing the operator.
- For continued protection against fire: replace ONLY with a fuse of the same type and rating.
View the saved codes on the diagnostic display
- Press and hold the STOP button...
- ...then press and hold the CLOSE button...
- ...then press and hold the OPEN button until "Er" shows on the display.
A second later the operator will show the code sequence number followed by the code number. The first number shown is the code sequence number: "01" is the most recent code, and the display will show the sequence of codes that occurred starting with "01" and going up to code "20". The second number is the code itself (31-99, example "31"); use the table below to look it up.
To scroll through the saved codes, press the OPEN button to cycle to the most recent code ("01") and the CLOSE button to cycle to the oldest code (up to "20"). The operator will only keep track of up to 20 codes, then will start saving over the oldest codes as new codes occur.
To exit: press and release the STOP button. The display will also time out after two minutes of inactivity.
Reset the code history
- Press and hold the STOP button for six seconds. The display will show "Er" then "CL" alternately for six seconds.
- Release the STOP button. The code history has now been reset and the display will show "- -" until a new code occurs.
- Press and release the STOP button to exit.
Source: LiftMaster manual, 01-39380 revision B, page 34.
LiftMaster CSW24UL Diagnostic Code Table
Each code below has its own anchor (for example code 60). The wording is LiftMaster's. LiftMaster's table is color-coded by category (LiftMaster system, installed system, informational, external entrapment protection, inherent entrapment protection); see the original table for the color key. The manual groups several codes that share one solution; they are listed separately here.
- 31
- 34
- 35
- 36
- 37
- 38
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 50
- 53
- 54
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 80
- 81
- 82
- 83
- 84
- 91
- 93
- 99
LiftMaster CSW24UL diagnostic codes (display shows 31 to 99; code 00 is listed in the manual table)
Swipe sideways to see all columns.
| Code | Meaning (LiftMaster) | Recommended action (LiftMaster) | Saved in code history | Manual reference |
|---|---|---|---|---|
| 31 | Main control board has experienced an internal failure. | Disconnect all power, wait 15 seconds, then reconnect power (reboot). If issue continues, replace main control board. | NO | Diagnostic Codes Table, page 39 |
| 34 | Absolute Position Encoder Error, not getting position information from encoder | Check APE assembly and wiring connections. Replace the APE assembly if necessary. | YES | Diagnostic Codes Table, page 39 |
| 35 | Max-Run-Time Exceeded Error | Check for an obstruction, then reprogram the limits. | YES | Diagnostic Codes Table, page 39 |
| 36 | Product ID Error | Was the control board just replaced? If so, erase limits, enter limit setup mode and set limits. If not, disconnect all power, wait 15 seconds, then reconnect power before changing product ID harness. | YES | Diagnostic Codes Table, page 39 |
| 37 | Product ID Failure | Unplug product ID harness then plug back in. Disconnect all power, wait 15 seconds, then reconnect power before replacing product ID harness. | YES | Diagnostic Codes Table, page 39 |
| 38 | Hard Stop Limit (Arm 1) | Limit may be set too tightly against a non-resilient hard stop (re-adjust limit). Operator may be at end of travel (re-adjust mounting). | NO | Diagnostic Codes Table, page 39 |
| 40 | Battery overvoltage | Too much voltage on the battery. Check harness. Make sure there is NOT a 24V battery on a 12V system. | YES | Diagnostic Codes Table, page 39 |
| 41 | Battery overcurrent | Possible short of the battery charge harness. Check harness. Make sure you do NOT have a 12V battery on a 24V system. | YES | Diagnostic Codes Table, page 39 |
| 42 | No battery at boot up | Check battery connections and installation. Replace batteries if depleted to less than 20V on a 24V system or less than 10V on a 12V system. Make sure there is NOT a single 12V battery on a 24V system. | YES | Diagnostic Codes Table, page 39 |
| 43 | Exit Loop Error | Failure or missing loop (SHORT or OPEN - LiftMaster Plug-in Loop Detector only) Check loop wiring throughout connection. May be a short in the loop, or an open connection in the loop. | YES | Diagnostic Codes Table, page 39 |
| 44 | Shadow Loop Error | Failure or missing loop (SHORT or OPEN - LiftMaster Plug-in Loop Detector only) Check loop wiring throughout connection. May be a short in the loop, or an open connection in the loop. | YES | Diagnostic Codes Table, page 39 |
| 45 | Interrupt Loop Error | Failure or missing loop (SHORT or OPEN - LiftMaster Plug-in Loop Detector only) Check loop wiring throughout connection. May be a short in the loop, or an open connection in the loop. | YES | Diagnostic Codes Table, page 39 |
| 46 | Wireless edge battery low | Replace batteries in wireless edge. | YES | Diagnostic Codes Table, page 39 |
| 50 | Run-Distance Error | The limits are less than the minimum requirement or longer than what was learned. Check limit positions and proper switch function. Run- distance can be re-learned by setting the handing again. | YES | Diagnostic Codes Table, page 39 |
| 53 | Brownout occurred | AC/DC board supply dipped below allowable level. Review power supply and wiring. If rebooting, ensure enough time for discharge of power to force a fresh boot. | YES | Diagnostic Codes Table, page 39 |
| 54 | Wireless Second Operator Communication Error | Check the second operator for power. If OFF, restore power and try to run the system. If powered, deactivate the wireless feature and then re-learn the second operator. | YES | Diagnostic Codes Table, page 39 |
| 60 | Minimum number of monitored entrapment protection devices not installed. | Review monitored entrapment protection device connections. This swing gate operator will operate only after installation of a minimum of one external safety device in either the open or close direction. | NO | Diagnostic Codes Table, page 39 |
| 61 | CLOSE EYE/INTERRUPT held more than 3 minutes | Check wired input on main control board; check for alignment or obstruction. | YES | Diagnostic Codes Table, page 39 |
| 62 | CLOSE EDGE held more than 3 minutes | Check wired input on main control board; check for alignment or obstruction. | YES | Diagnostic Codes Table, page 39 |
| 63 | OPEN EYE/EDGE held more than 3 minutes | Check wired input on main control board; check for alignment or obstruction. | YES | Diagnostic Codes Table, page 39 |
| 64 | CLOSE EYE/INTERRUPT held more than 3 minutes | Check wired input on expansion board; check for alignment or obstruction. | YES | Diagnostic Codes Table, page 39 |
| 65 | CLOSE EYE/EDGE held more than 3 minutes | Check wired input on expansion board; check for alignment or obstruction. | YES | Diagnostic Codes Table, page 39 |
| 66 | OPEN EYE/EDGE held more than 3 minutes | Check wired input on expansion board; check for alignment or obstruction. | YES | Diagnostic Codes Table, page 39 |
| 67 | Wireless edge triggered more than 3 minutes | Check wired input for wiring issue or obstruction. | YES | Diagnostic Codes Table, page 40 |
| 68 | Wireless edge loss of monitoring | Check wireless edge inputs. | YES | Diagnostic Codes Table, page 40 |
| 69 | Wireless edge triggered | IF an obstruction occurred, no action required. If an obstruction did NOT occur, check inputs and wiring. | NO | Diagnostic Codes Table, page 40 |
| 70 | CLOSE EYE/INTERRUPT triggered, causing reversal, preventing close, or resetting TTC | IF an obstruction occurred, no action required. If an obstruction did NOT occur, check alignment, inputs, and wiring on main control board | NO | Diagnostic Codes Table, page 40 |
| 71 | CLOSE EDGE triggered, causing reversal, NO preventing close, or canceling TTC | IF an obstruction occurred, no action required. If an obstruction did NOT occur, check alignment, inputs, and wiring on main control board | NO | Diagnostic Codes Table, page 40 |
| 72 | OPEN EYE/EDGE triggered, causing reversal or preventing opening | IF an obstruction occurred, no action required. If an obstruction did NOT occur, check alignment, inputs, and wiring on main control board | NO | Diagnostic Codes Table, page 40 |
| 73 | CLOSE EYE/INTERRUPT triggered, causing reversal, preventing close, or resetting TTC | IF an obstruction occurred, no action required. If an obstruction did NOT occur, check alignment, inputs, and wiring on expansion board. | NO | Diagnostic Codes Table, page 40 |
| 74 | CLOSE EYE/EDGE triggered, causing reversal and preventing close or canceling TTC | IF an obstruction occurred, no action required. If an obstruction did NOT occur, check alignment, inputs, and wiring on expansion board. | NO | Diagnostic Codes Table, page 40 |
| 75 | OPEN EYE/EDGE triggered, causing reversal or preventing opening | IF an obstruction occurred, no action required. If an obstruction did NOT occur, check alignment, inputs, and wiring on expansion board. | NO | Diagnostic Codes Table, page 40 |
| 80 | Close input (EYE/EDGE) communication fault from other operator | Check inputs and communication method between operators, either wired bus or radio. Ensure operator is powered. May have to erase the wireless communication and reprogram the two operators. | YES | Diagnostic Codes Table, page 40 |
| 81 | Open input (EYE/EDGE) communication fault from other operator | Check inputs and communication method between operators, either wired bus or radio. Ensure operator is powered. May have to erase the wireless communication and reprogram the two operators. | YES | Diagnostic Codes Table, page 40 |
| 82 | Close input (EYE/EDGE) communication fault (expansion board) | Check the connections between the main board and the expansion board. | YES | Diagnostic Codes Table, page 40 |
| 83 | Open input (EYE/EDGE) communication fault (expansion board) | Check the connections between the main board and the expansion board. | YES | Diagnostic Codes Table, page 40 |
| 84 | Non-monitored device detected on the wireless safety system | Non-monitored contact closure devices are not supported. Make sure connected devices are monitored. Check edges for proper orientation and resistive end cap connection. | YES | Diagnostic Codes Table, page 40 |
| 91 | Force Reversal (Operator 1) | Check for obstruction. If no obstruction, check that the mechanical assembly is engaged and free to move. See section on Limit and Force Adjustment, and Obstruction Test. | YES | Diagnostic Codes Table, page 40 |
| 93 | RPM / STALL Reversal (Operator 1) | Check for obstruction. If no obstruction, check the operator wiring and that the mechanical assembly is engaged and free to move. Replace APE assembly. | YES | Diagnostic Codes Table, page 40 |
| 99 | Normal Operation | No action required | YES | Diagnostic Codes Table, page 40 |
LiftMaster CSW24UL Maintenance
LiftMaster's maintenance instructions for the CSW24UL are on pages 36 and 37 of the manual (document 01-39380 revision B). Disconnect all power (AC, solar, battery) to the operator before servicing.
Important Safety Instructions
To reduce the risk of SEVERE INJURY or DEATH:
- READ AND FOLLOW ALL INSTRUCTIONS.
- ANY maintenance to the operator or in the area near the operator MUST NOT be performed until disconnecting the electrical power (AC or solar and battery) and locking-out the power via the operator power switch. Upon completion of maintenance the area MUST be cleared and secured, at that time the unit may be returned to service.
- Disconnect power at the fuse box BEFORE proceeding. Operator MUST be properly grounded and connected in accordance with national and local electrical codes. NOTE: The operator should be on a separate fused line of adequate capacity.
- NEVER let children operate or play with gate controls. Keep the remote control away from children.
- ALWAYS keep people and objects away from the gate. NO ONE SHOULD CROSS THE PATH OF THE MOVING GATE.
- The entrance is for vehicles ONLY. Pedestrians MUST use separate entrance.
- Test the gate operator monthly. The gate MUST reverse on contact with an object or reverse when an object activates the noncontact sensors. After adjusting the force or the limit of travel, retest the gate operator. Failure to adjust and retest the gate operator properly can increase the risk of INJURY or DEATH.
- Use the manual disconnect release ONLY when the gate is NOT moving.
- KEEP GATES PROPERLY MAINTAINED. Read the owner's manual. Have a qualified service person make repairs to gate hardware.
- ALL maintenance MUST be performed by a LiftMaster professional.
- Activate gate ONLY when it can be seen clearly, is properly adjusted and there are no obstructions to gate travel.
- To reduce the risk of FIRE or INJURY to persons use ONLY LiftMaster part 29-NP712 for replacement batteries.
- SAVE THESE INSTRUCTIONS.
- ALWAYS wear protective gloves and eye protection when changing the battery or working around the battery compartment.
Source: LiftMaster manual, 01-39380 revision B, page 36.
Maintenance Chart
LiftMaster CSW24UL maintenance chart: check at least once every month, 6 months, or 3 years
Swipe sideways to see all columns.
| Description | Task | Month | 6 months | 3 years |
|---|---|---|---|---|
| Entrapment protection devices | Check and test inherent (built into the operator) and external devices for proper operation | X | ||
| Warning signs | Make sure they are present and replace if worn or broken, see Accessories | X | ||
| Manual disconnect | Check and test for proper operation | X | ||
| Sprockets and chains | Check for excessive slack and lubricate | X | ||
| Gate | Inspect for wear or damage; ensure it still complies with ASTM F2200, see page 5 | X | ||
| Accessories | Check all for proper operation | X | ||
| Electrical | Inspect all wire connections | X | ||
| Chassis mounting bolts | Check for tightness | X | ||
| Operator | Inspect for wear or damage | X | ||
| Batteries | Replace | X |
LiftMaster's notes: severe or high cycle usage will require more frequent maintenance checks. It is suggested that while at the site, voltage readings be taken at the operator. Using a digital voltmeter, verify that the incoming voltage to the operator is within ten percent of the operator's rating.
Batteries
Batteries will degrade over time depending on temperature and usage. The operator alarm will beep 3 times with a command if the battery is low. Batteries do not perform well in extremely cold temperatures. For best performance, the batteries should be replaced every 3 years. Use only LiftMaster part 29-NP712 for replacement batteries. The batteries contain lead and need to be disposed of properly. The operator comes with two 7AH batteries. Two 33AH batteries (A12330SGLPK), Solar Harness Kit (K94-37236) with additional battery tray (K10-36183) may be used in place of the 7AH batteries. If your application includes a heater, two 33AH batteries will not fit into the operator enclosure (page 37). Shop gate operator batteries.
Source: LiftMaster manual, 01-39380 revision B, page 37.
LiftMaster CSW24UL Repair and Replacement Parts
The tables below list the CSW24UL repair parts and part numbers as printed by LiftMaster on page 52 of manual 01-39380 revision B, including the parts LiftMaster lists as "not shown." LiftMaster prints "Cludge" in the names of two parts (the cover and the assembly); the names below keep that spelling as printed.
All Security Equipment note: using these links. The part numbers and descriptions are LiftMaster's. The links in the right-hand column open our category pages or search our catalog for the part number; they do not by themselves confirm that we stock a part or that it fits your operator.
Browse by category: gate operator parts | control boards | motors | batteries | gate operator accessories
LiftMaster CSW24UL repair parts as listed by LiftMaster (page 47)
Swipe sideways to see all columns.
| Part (LiftMaster description) | LiftMaster part number | Related manual section | Find at All Security Equipment |
|---|---|---|---|
| Cludge Cover (as printed) | K13-36117-1 | Repair parts, page 52 | Search K13-36117-1 |
| Cludge Assembly (as printed) | K75-50121 | Repair parts, page 52 | Search K75-50121 |
| Release Handle | K75-50120 | Repair parts, page 52 | Search K75-50120 |
| Output Shaft with sprocket, #35 limit chain, and APS sprocket roll pin | K77-36539 | Repair parts, page 52 | Search K77-36539 |
| Gear Box (top) | K32-34655-1 | Repair parts, page 52 | Search K32-34655-1 |
| Toroid Transformer | K204C0211 | Repair parts, page 52 | Search K204C0211 |
| Output Arm | K09-50119 | Repair parts, page 52 | Search K09-50119 |
| Standard Arm Assembly | 75-50293 | Repair parts, page 52 | Search 75-50293 |
| Alarm with harness | K94-35152 | Repair parts, page 52 | Search K94-35152 |
| Battery Tray | K10-36395 | Repair parts, page 52 | Browse batteries | Search K10-36395 |
| Battery, 7AH, 12 Vdc | 29-NP712 | Repair parts, page 52 | Browse batteries | Search 29-NP712 |
| Gear Reducer Sprocket with set screws and key (1) | K15-50B18LKGH | Repair parts, page 52 | Search K15-50B18LKGH |
| Gear Reducer (bottom) | K32-35814-1 | Repair parts, page 52 | Search K32-35814-1 |
| #50 Drive Chain and Master Link | K19-50038 | Repair parts, page 52 | Search K19-50038 |
| Motor, 1/2 HP, 24 Vdc | K76-36398 | Repair parts, page 52 | Browse motors | Search K76-36398 |
| Chassis | K73-36109-1 | Repair parts, page 52 | Search K73-36109-1 |
| Electrical Box with junction box | K77-36542 | Repair parts, page 52 | Search K77-36542 |
| APS Encoder with cable | K76-34644 | Repair parts, page 52 | Search K76-34644 |
| APE Assembly with plastic tray, RPM board with mounting hardware | K1A6408 | Repair parts, page 52 | Search K1A6408 |
| Antenna | K77-36541 | Repair parts, page 52 | Search K77-36541 |
| Bridge Rectifier | K52C0481 | Repair parts, page 52 | Search K52C0481 |
| Reset Switch | K180A0357 | Repair parts, page 52 | Search K180A0357 |
| Main Board with heat sink | K1D8389-1CC | Repair parts, page 52 | Browse control boards | Search K1D8389-1CC |
| EMI Board with 120V receptacles and AC power switch | K76-34728 | Repair parts, page 52 | Browse control boards | Search K76-34728 |
| Expansion Board | K1D8387-1CC | Repair parts, page 52 | Browse control boards | Search K1D8387-1CC |
| Front Cover | K77-39425 | Repair parts, page 52 | Browse covers | Search K77-39425 |
| Lock and Keys | K75-36260 | Repair parts, page 52 | Search K75-36260 |
| Keys | K80-50295 | Repair parts, page 52 | Search K80-50295 |
| Operator Cover with labels, keys, and lock assembly | K77-39428 | Repair parts, page 52 | Browse covers | Search K77-39428 |
| Dust Guard | K13-34729 | Repair parts, page 52 | Search K13-34729 |
Additional CSW24UL parts listed by LiftMaster as "not shown" in the diagram (page 47)
Swipe sideways to see all columns.
| Part (LiftMaster description) | LiftMaster part number | Find at All Security Equipment |
|---|---|---|
| Wiring Harness with product ID assembly | K94-36540 | Search K94-36540 |
| Battery Harness (for 7AH batteries) | K94-37205 | Search K94-37205 |
| Vent Plug (for top gear box) | K80-36544 | Search K80-36544 |
| Vent Plug (for bottom gear box) | K80-36545 | Search K80-36545 |
| Two 7AH batteries | K74-30762 | Search K74-30762 |
| Solar Harness Kit | K94-37236 | Search K94-37236 |
| Wire harness between main control board and expansion board | K94-34778 | Search K94-34778 |
Source: LiftMaster manual, 01-39380 revision B, page 52.
Compatible CSW24UL Accessories
LiftMaster's manual lists the following accessories for the CSW24UL (pages 53 and 54). Model numbers are LiftMaster's; the links go to related All Security Equipment categories and do not by themselves confirm that we stock an item or that it fits your operator.
Entrapment Protection Devices
LiftMaster monitored devices are required for UL 325 entrapment protection (see Install Entrapment Protection). Shop photoelectric sensors and edge sensors.
- LMTBUL, monitored through beam photoelectric sensor
- LMRRUL, monitored retro-reflective photoelectric sensor
- CPS-UN4 and CPSUN4G, LiftMaster Monitored Commercial Protector System
- LMWEKITU, monitored wireless edge kit (transmitter and receiver)
- LMWETXU, monitored wireless edge transmitter
- L50 (large profile monitored edge, 82 ft. roll) and L50E (large profile ends kit, 10 pair)
- S50 (small profile monitored edge, 82 ft. roll) and S50E (small profile ends kit, 10 pair)
- L50CHP (plastic channel, 8 ft., pack of 10) and L50CHAL (aluminum channel, 10 ft., pack of 8)
- L504AL, L505AL, L506AL (large profile monitored edges, 4, 5, 6 ft.)
- ETOOL, edge cutting tool
Remote Controls and Access Devices
LiftMaster's remote controls are compatible with operators manufactured by LiftMaster after 1993. Shop gate remote controls and keypads.
- 893MAX, 3-button remote control (includes visor clip)
- 890MAX, 3-button mini-remote control (includes key ring and fastening strip)
- 892LT and 894LT, Security+ 2.0 learning remote controls
- 811LM and 813LM, remote controls (ideal for applications requiring a large number of remote controls)
- 877MAX, keyless entry (4-digit code keypad)
- KPW250, wireless commercial keypad (Security+ 2.0 compatible)
- STAR1000, commercial access control receiver (up to 1,000 devices)
- 86LM, remote antenna extension kit
- CAPXL, LiftMaster Cloud connected access protocol, high capacity
- 828LM, LiftMaster Internet Gateway (ASE product page)
Operator Accessories
- MPEL, post-mounting plate for the CSL24UL, CSW24UL and related commercial operators (posts not included)
- LOOPDETLM, plug-in loop detector (low power; plugs into the existing control board). Search for LOOPDETLM or browse loop detectors.
- LD7LP, low power loop detector mounted and wired separately inside the control box
- CP3, vehicle sensing probe
- K77-37972, solenoid lock harness kit
- MG1300, outdoor magnetic lock with transformer, junction box, mounting plate and hardware (not for use with solar applications; must be powered separately). Shop magnetic locks.
- HTR heater (see the manual for the heater and its thermostat requirements)
- 3PHCONV, transformer kit (changes input voltage 208/240/480/575 Vac to an output voltage of 120 Vac; rated 208/240/480/575 Vac, 4.8/4.2/2.1/1.7 A, 60 Hz, 1 PH)
- SP10W12V (10 Watt, 12V) and SP20W12V (20 Watt, 12V), solar panel kit (60W maximum for 24 Vdc operators and 30W maximum for 12 Vdc operators; requires a 33AH battery harness). Browse solar panels and accessories.
- 40-39235, warning sign
Batteries and Battery Hardware
- 29-NP712 (1) and K74-30762 (2), standard 7AH 12 Vdc batteries (reuse existing harnesses)
- A12330SGLPK, upgrade 33AH 12 Vdc battery (ideal for solar applications and extended battery backup; two required)
- K10-36183, battery tray (required for 33AH applications)
- K94-37236, universal solar wire harness kit (for 7AH and 33AH applications). Search for K94-37236.
Two identical 12 Vdc batteries are required for each gate operator. Do not mix 7AH and 33AH batteries within a gate operator. Shop gate operator batteries.
Source: LiftMaster manual, 01-39380 revision B, pages 53 to 54.
Frequently Asked Questions About the LiftMaster CSW24UL
What size gate can the CSW24UL move?
Per the manual (page 7), the maximum gate weight depends on gate length: 1200 lbs. (544.3 kg) at 12 ft (3.7 m), 800 lbs. (362.9 kg) at 16 ft (4.9 m), and 600 lbs. (272.2 kg) at 18 ft (5.5 m). The 90 degree travel time is 20 seconds, the maximum travel range is 115 degrees, and the maximum daily cycle rate and duty cycle are continuous. See Specifications.
How do I set the limits?
Press SET OPEN and SET CLOSE together to enter limit setting mode, move the gate with the MOVE GATE buttons and press SET OPEN or SET CLOSE at each limit, then cycle the gate open and close to set the force automatically (page 24). Limits can also be set with a 3-button remote control (page 50). See Limit and Force Adjustment.
How do I open the gate by hand?
Press the reset switch to RESET/DISCONNECT, then release the handle on the operator arm so the gate can be opened and closed manually. On a dual gate application the handle must be released on both operators. To resume normal function, tighten the handle by pushing it down. Use the manual disconnect only when the gate is not moving. See Manual Disconnect.
What entrapment protection does the CSW24UL need?
Per the manual, swing gate operators require the installation of the first external monitored entrapment protection device to function, and the installer must ensure that all entrapment zones are protected in both the open and close gate cycles (page 15). See Install Entrapment Protection.
What batteries does the CSW24UL use?
The operator comes with two 7AH batteries; two 33AH batteries (A12330SGLPK) with the Solar Harness Kit (K94-37236) and a battery tray (K10-36183) may be used instead (a 33AH pair will not fit with a heater). LiftMaster says to use only part 29-NP712 for replacement batteries and recommends replacing them every 3 years. See Batteries.
What warranty does the CSW24UL have?
Per the manual, LiftMaster's warranty is printed on page 55. See the original manual for the warranty term and exclusions.
Where is the wiring diagram?
The standard control box wiring diagram is on page 52 and the large metal control box wiring diagram is on page 53 of LiftMaster's installation manual. See the wiring diagram section.
#DOCSOriginal LiftMaster CSW24UL Documentation
This HTML resource is presented by All Security Equipment, is not a LiftMaster publication, and does not replace the original manufacturer documentation. It is based on LiftMaster's CSW24UL installation manual, document 01-39380, revision B (© 2018 The Chamberlain Group, Inc.).
- LiftMaster CSW24UL product page at All Security Equipment, with the product literature, including the installation manual.
Check LiftMaster's product page for the current revision before relying on any document, because LiftMaster may update them.
Related LiftMaster Resources
- LiftMaster CSW24UL product page at All Security Equipment
- Swing gate openers and operators and LiftMaster products
- Gate operator parts, gate operator accessories, and battery back-ups
- Gate operator articles and the Help Center
Other LiftMaster gate operator manuals on this site: LiftMaster CSL24UL instruction manual | LiftMaster RSL12UL instruction manual | LiftMaster HDSL24UL instruction manual | LiftMaster INSL24UL instruction manual | LiftMaster IHSL24UL instruction manual | LiftMaster SL3000UL instruction manual
Need the operator itself? All Security Equipment sells the LiftMaster CSW24UL commercial DC swing gate operator.
This resource was last updated October 12, 2026. Based on LiftMaster document 01-39380 revision B.
